The postholder will be required to have direct patient contact and will support patient care by accessing and maintaining patient records and files and managing access to medical records. The contact with patients is predominately by telephone, with some face to face contact as needed. The postholder will have no specific financial, budgetary or contract management responsibilities. All staff at ENMP are required to demonstrate a duty of care with respect to resources issued to them (equipment and supplies) and to maintain a safe and compliant work area.
The postholder is expected to manage own varied workload and will support the planning of assigned GP(s) workload. Internally the postholder will be required to liaise with the assigned GP(s) and Finance Manager (line manager) and wider internal staff in order to effectively discharge their responsibilities. The highest standards of confidentiality will be required by the postholder. In addition, the postholder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Information systems and software responsibilities include use of: Systm One NHS App/portal ICE system Accux LumiraDX iGDPR Footfall PCSE MS Office Please refer to full job description attached to this job advert.
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