Job Description

JOB PURPOSE

General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care and support the clinicians in the smooth running of the surgery by handling routine administration and some basic clinical duties enabling the clinician to focus on the patient. Ultimately the aim is to improve the patient's access/experience in practice.

General Practice assistants will operate under the supervision of GPs and at times other appropriately qualified clinicians.

ROLE SPECIFIC RESPONSIBILITIES

The following are the core responsibilities of the GPA. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. You will work within your capabilities and:

Supporting with both the review and the recall system for Long Term Condition reviews Supporting clinicians with undertaking basic clinical activity prior to planned clinics such as history taking, conducting urinalysis, performing phlebotomy, taking blood pressure readings, checking a pulse and possibly doing ECGs. (Training will be provided for any clinical activity that is required) Creating and maintaining personalised and patient centred care plans Tackling Health inequalities, promoting patient engagement and health promotion Sorting, prioritising and signposting incoming clinical correspondence, extracting required information and applying medical codes to patient records Summarising patient records, extracting required information and applying medical codes to digitised notes Arranging appropriate referrals both internally (to other clinicians or care coordinators/social prescribers/health and wellbeing coaches) or externally (to the hospital or community clinics), signposting patients, arranging tests and follow up appointments Preparing basic (non-opinion) forms for the clinicians to approve such as insurance forms, mortgage applications, medical examiners reports and benefit forms Quality improvement auditing and reporting
Supporting clinicians with administrative tasks, input to the clinical computer system and assisting the clinician in a variety of clinics not limited to but including: immunisation and vaccination, smear, wound, coils and implants, minor surgery, joint injections.

Stocking of clinical rooms

Integral role in the infection control activity of the practice

Vaccines, injectables, drug stock management

Complete simple clinical observations/investigations as directed, such as dipstick urine, taking blood pressure, ECGs, phlebotomy etc.

Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign (such as insurance forms, mortgage, benefits agency forms etc.)

Help the GP liaise with external agencies (such as arranging admissions so the GP can continue with their consultations)

Sorting clinical post and prioritising for the GP

In addition to the primary responsibilities above, the GP assistant may be requested to:

Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the organisation Attend and participate in meetings
Any other admin related work as provided by the PCN Executive team/Practice Managers

STANDARD REQUIREMENTS

:

Confidentiality:

Confidentiality/data protection regarding all personal information and organisational activity must always be maintained (both in and out of working hours), in accordance with professional codes of conduct and relevant legislation such as GDPR and the Data Protection Act. You should ensure that you are familiar with and adhere to all organisational Information Governance policies and procedures.

Code of Conduct:

Maintain a consistently high standard of conduct and service in accordance with the organisational Code of Conduct for all employees.

Equal Opportunities:

Promote the concepts of equality of opportunity and managing diversity organisation wide.

Health and Safety:

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees.

Professional standards and performance review:

Perform consistent professional standards and act in accordance with the relevant Professional Code of Conduct. Employees are expected to participate in the performance review process.

Service/organisational standards

: To carry out the duties and responsibilities of the post in accordance with organisational policies and where appropriate, support the development of performance standards within the Service/organisation to ensure the service is responsive to and meeting the needs of its customers.

Finance:

All organisational staff must comply with financial processes and procedures.

Infection Prevention and Control

: Employees must be aware of their responsibilities to protect service users, visitors and employees against the risks of acquiring health care associated infections, in accordance with organisational policy.

Safeguarding:

The organisation has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected. Therefore, all employees are required to adhere to national and local safeguarding policies / procedures and to act upon any concerns in accordance with them.

Job Type: Part-time

Pay: 12.50 per hour

Expected hours: 25 per week

Schedule:

Day shift No weekends
Work Location: In person