Job Description

We have a new exciting opportunity for a GPA Account Director to join our team.



The role will require experience of delivery of a high standard of operational delivery, meeting or exceeding Bid pledges and GPA KPIs SLAs.


Complete compliance with GPA and Government requirements, especially security of information and security clearances, and 100% adherence to the G4S Government Contract Playbook.


Delivery of Financial/Commercial budget, which will tie exactly to the contract margins as agreed in the Bid, ensuring that records are transparent and spending is controlled.



This opportunity is a mixture of home and field-based. Account Management responsibilities extend to the work being delivered in the North, Scotland and other regions.

Responsibilities:

Ensure all operational teams are thoroughly familiar with the standards and requirements, and are delivering to these. That the GPA client is comfortable in where to go for general requests, queries or complaints, and receives a positive and practical response. To ensure that the management accounts correctly represent the agreed contract price margin, and working with other team members, honestly allocate management costs to GPA/non-GPA activities. Liaise with senior GPA Security and GPA Workplace Services teams on a weekly basis, foreseeing changes in requirements. Leading the Account Management Team, and dotted line reports (Regional) to ensure a joined-up team approach. Ensure as far as possible cordial relationships with Unions and other employee representation Groups. Lead the Sustainability & Social Value programme by example.

What we are looking for:

Strong and convincing leadership. Flexibility and willingness to travel and work outside normal working hours. Tight management and delegation. Identification of key deliverables and prioritisation. Appreciation of Government processes and culture -ability to be diplomatic. Influencing internal departments to achieve the best for the Account. Ability to work with various GPA clients, commanding respect and trust. Commitment to quality and Getting It Right First Time.


Location: Hybrid for Central London, The North & Scotland



You will just need to complete the following application form and one of our Recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.


Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don't worry - you will only need to complete them once.


In 2021, G4S, a London-based global security company, was acquired by Allied Universal, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal's footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today's world. Allied Universal is There for you(TM). For more information, please visit www.g4s.com or www.aus.com.

* Total workforce includes employees and subcontractors