Job Description

Job Advert

Your New Job Title:

Ground Rent Administrator

Company:

Fexco Property Services

Location:

Salisbury (hybrid working)

Hours:

37.5

Why join us?

Being privately owned rather than backed by private equity, our goals are based on growing a sustainable business for the long term, and our values, thinking and culture reflect this. Not only are we a growing team with all of the support you could expect from a national player, we also act and think quickly with a relatively flat structure. Working with us means more autonomy and agility to get things done, and a supportive environment to help you to achieve what you need in your day to day. And if you want to go further in your career with us, we have a strong track record and support available to get you there. We tend to not use external recruiters, and prefer to have an honest, plain-speaking conversation with candidates, so talk to us today about how we can help each other to progress.

About this Role:

Based within the Client Accounts Team of our Accounts Department, this role is to manage the full Ground Rent processes and controls for multiple properties under management across 3 brands. You will be working as Fexco Property Services employee based in our Head Office in Salisbury.

Some Responsibilities you'll own:

Process all Ground Rent Demands in line with the Property Leases within the 30 - 60 day timelines across the brands. Ensure customer billing queries are dealt with to the company deadlines to the highest standards. Ground Reconciliations Monthly and Quarterly on different software systems and aligning with bank balances. Making Payments to Freeholders and Developers for Ground Rent Collections. Managing and Processing Onboarding and Offboarding of Ground Rents. Liaising with Internal Legal Team in regards of Ground Rent. Completing Lease Extension Solicitors Queries on Ground Rent and Adjustments on the software Dealing with Ground Rent Reviews and Adjustments on Charges organising Payments and Refunds as requested and the relevant system inputs. Review and maintain system data quality checks, ensuring accounting system controls are in place to reconcile correctly, timely and accurately. Manage relationship with Freeholders and Developers. Other ad-hoc duties as required.

Essential Experience required:

Previous Ground Rent experience with Qube Owner Statements. Experience of high-volume data management, transactions and controls therein. Intermediate level proficiency with Microsoft Excel and Microsoft Word. Excellent communication skills, both verbal and written. Confident and assured telephone manner. Highly analytical. Exceptional organisational skills and ability to work to deadlines. An effective wider team player. Motivated and target driven. Strong attention to detail and high level of accuracy. Capable of working under pressure.

Desirable:

Bank Reconciliation experience.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

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