Job Description

Livingcity Group is a well-known and highly regarded name within the Property Asset Management field.

Founded in 2000 and headquartered in Ardwick Green, Manchester, Livingcity Group provides professional services to property owning clients, developers, investors, and occupiers. Our businesses have grown, as a result of our commitment to service excellence.

Livingcity Asset Management Limited (LcAM)

LcAM is the core service provider in Livingcity Group providing communal management services to a large portfolio of complex mixed-used schemes, the majority featuring large residential apartment blocks. LcAM also provides Asset Management services to institutional investors, trustees, and large-scale freeholders. Holding RICS and TPI memberships, LcAM s recognised as one of the leading owner - operated professional property managers in our sector.

Job Title:

Property Accounts Administrator

Working Hours

: Monday to Friday, 08.30hrs-17.00hrs

Department:

LcAM Accounts

Revision Date:

November2025

Location:

Ardwick Green, Manchester

Reports Into:

Client Accounts Manager

An Insight to the role

The successful candidate will be responsible for maintaining a portfolio of properties, keeping accurate records for all their designated properties. Ensuring that the system is always a true reflection of the client accounts. They will also liaise with property managers and our Estates Department, maintaining good relationships.

Key Requirements

Income Management

All cash, cheques, standing orders and electronic transfers to be applied to tenant accounts daily.

Bank Reconciliations

All client bank accounts to be fully reconciled monthly and passed to Client Accounts Manager. Investigate any un-reconciled entries and provide details.

Tenant Invoices

Generate tenant service charge and ground rent demands to be issued, along with other invoices as required. All necessary documentation to be included with demands to ensure compliance with current regulations.

Client Reporting

Produce monthly reports, within 5 days of month/quarter end, ensuring that they show an accurate reflection of the property account.

Purchase Ledger

General supplier and internal payment runs to be completed monthly. Any un-reconciled entries to be followed up. Re-visit any outstanding entries within one month to ensure any queries are resolved.

Credit Control

Ensure standing orders are amended to reflect annual budget changes.

Ground Rent and Insurance arrears reports to be monitored monthly. Ensure that anyone paying service charges by standing order is chased for any additional payments due.

Credit control letters to be issued in line with agreed timescales and files to be passed to the credit control department.

System Maintenance

Ensure tenant amendments are dealt with on receipt. Pro-actively obtain contact details and update immediately.

Communications

Deal with tenant queries on receipt. Ensure all communications, (telephone, email or letter) are professional and are to a high standard. Always remain professional and courteous.

Candidate Requirements

Resilience and enthusiasm.

Desire to take ownership of issues and to bring them to a conclusion.

Excellent customer service skills with an open and approachable attitude and a willingness to build a rapport with tenants, clients, and other departments.

Versatility and the ability to adapt quickly to changing roles.

Excellent communication skills, both written and verbal.

Experience of MS Office - Word and Excel.

Ability to work on own initiative as well as part of a team.

Ability to prioritise workload to give maximum productivity.

Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Company events Company pension Work from home
Experience:

Administrative: 2 years (required)
Work Location: Hybrid remote in Manchester M12 6FS