Job Description

Responsive Repairs Team

- 40 hours weekly worked on an 8 weekly rota as per below:

Shift Pattern 1

- Monday -Friday 8am - 5pm (including 1bhour lunch)

Shift Pattern 3

- Monday, Tuesday, Thursday & Friday 8am -5pm, Wednesday 8am-12noon, Saturday 830am-1230

Please note, salaries are calculated based on skills, experience, and qualifications using a specific matrix. You will be required to complete a Skills confirmation document as part of the application process, if shortlisted to this part of the process, a member of the team will be in touch.

Any qualifications listed as part of your application must be evidenced when requested.

As a Groundworker - Multi Trader, you will be responsible for delivering high-quality repairs and maintenance services in and around customer homes, including void properties. This multi-skilled role requires expertise across a range of ground working tasks such as:

Drainage installation (ACO, French drains, soakaways) Concreting, bricklaying, pointing Paving, slabbing, tarmacking Gullies, manholes, fencing

You will ensure that all work is completed to a high standard, with a strong focus on customer satisfaction, safety, and efficiency.


As a valued member of the bpha In House Maintenance Service Team you will be provided with Uniform, Tools, Company Van (for business use only) and a fuel card.

Key Responsibilities

Deliver a professional, courteous, and empathetic service to customers Complete repairs with a high first-time fix rate and minimal downtime Maintain van stock and source materials efficiently Adhere to all health, safety, environmental, and quality (SHEQ) standards Participate in training, toolbox talks, and appraisals Communicate effectively with supervisors, schedulers, and colleagues Ensure company property and equipment is maintained and fit for purpose Support continuous improvement and contribute to team productivity

Skills and Attributes:

Strong commitment to customer service Organised, self-motivated, and able to manage time effectively Good problem-solving and communication skills Attention to detail and quality workmanship Basic IT skills for job management systems Willingness to learn and develop new skills

Knowledge and Experience:

Broad trade and construction knowledge Awareness of health and safety practices Familiarity with NHF schedule of rates Experience working in occupied homes Experience working under time constraints Training in handling non-licensed asbestos

Qualifications:

GCSEs or equivalent NVQ Level 2 or higher in a construction trade or 'C&G 6219-07 Multi-skills' CSCS card First Aid training Full clean driving licence
Please note that this vacancy may close earlier than the advertised deadline if enough applications are received. We encourage all interested candidates to apply promptly to avoid missing out.



INDLOW


bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.


We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership.


We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.


All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.


We own or manage over 19,500 homes and over 500 staff.