Job Description

Group Billings Executive

Join our dynamic team as a Group Billings Executive, where you'll play a key role in ensuring accurate and timely invoicing for group bookings across our UK hotels. Your attention to detail and proactive communication will help maintain smooth billing operations and uphold our service standards

Main responsibilities:

Reconcile and issue group invoices within 5 days of departure. Verify charges in Opera against provided backups with support from Groups Admin and Front Office teams. Apply outstanding charges (e.g. accommodation, no-shows, cancellations) per group agreements. Issue air crew invoices in the correct format. Monthly reconciliation of Leisure Groups FOC credits. Flag recurring issues to the Billing Team Leader for resolution. Manage the Groups Billing inbox and respond to queries promptly. Ensure compliance with SOPs, company policies, and legal standards. Handle sensitive information with confidentiality and integrity.

Benefits for the Group Billings Executive:

Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Equipment provided to ensure you are working comfortably at home 1 day per week 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to 750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training

If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a supportive team that values accuracy and collaboration, we'd love to hear from you. Apply today and help us deliver exceptional service from behind the scenes!