Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street. With a rich history, it has become a prestigious landmark, welcoming distinguished guests. Located in the heart of Mayfair, it offers easy access to Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries. Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality.
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your key responsibilities
As the
Groups and Events Coordinator
at Brown's Hotel, you will be instrumental in driving the success of our events business. You will lead the Groups & Events Services Team in managing all incoming group and event enquiries and converting them into seamless, successful sales. This role is perfect for a highly organised, proactive individual who is passionate about hospitality and thrives in a dynamic, client-focused environment.
As a valued part of the Forte family, you will:
Manage the end-to-end process of group bookings and event coordination
Work closely with clients to understand their needs and tailor bespoke experiences
Collaborate with the Sales, F&B, and Operations teams to ensure exceptional event delivery
Drive revenue by maximising event conversions and upselling opportunities
Maintain accurate event records and ensure smooth communication across departments
Lead, support, and motivate the Events Services Team to meet targets and deliver outstanding service
Who we are looking for
We are looking for an enthusiastic and dedicated
Groups and Events Coordinator
who is passionate about embracing the unique qualities of our hotels and guests. We desire a team member who brings:
Proven experience in events, group sales, or hospitality
Excellent communication, organisation, and leadership skills
A proactive, sales-driven mindset with a focus on guest satisfaction
Confident team player with the ability to inspire and guide others
Commitment to high professional standards and global service excellence
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
Discounted rates across our collection of iconic hotels - 25/EUR30 per night
50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
Extensive learning and development opportunities
Meals on duty
Social activities and events
Recognition programs & Annual awards
Gym Membership Discounts
Enhanced Maternity & Paternity Pay
Pension Scheme
Season Ticket Loan / Cycle to Work Scheme
Employee Assistance Programme
Ready to take your next step in your career?
Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.
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