Job Description

Guest Service Assistant Food & Beverage

============================================

Imperial Hotel, Tenby

-------------------------

Nestled in the historic heart of Pembrokeshire, set against the stunning back drop of South Beach.

The Role of Guest Service Assistant Food & Beverage

The

Guest Service Assistant Food & Beverage

will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets.

Guest Service Assistant Food & Beverage

will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences.


An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events.


The

Guest Service Assistant Food & Beverage

will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career.


The role of

Guest Service Assistant Food & Beverage

will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn.

Job Overview:

As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere.

Experience & Qualifications

Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment.

Benefits

30 BB per night colleague rate 60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations

###

Guest Service Assistant Food & Beverage

Flex contract


Variable hours