Job Description

Job Ref:

KGH10355

Branch:

Holiday Inn Milton Keynes East

Location:

Holiday Inn Milton Keynes East, Newport Pagnell

Salary/Benefits:

30,000 per annum

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Variable, including some evenings and weekends

Hours per week:

40

Posted date:

07/07/2025

Closing date:

23/07/2025

The role

?



Stepping through the doors of our timeless Georgian building, you are ready to inspire and empower your team to deliver an outstanding experience to our guests and clients.



You'll oversee weddings and events, building relationships with our clients and making sure every aspect of their event is perfect. From ironing out the details to putting the final touches on the tables, you're with them from beginning to end.



You'll be part of a team of Guest Service Managers, working together to orchestrate the seamless operation of our guest services. Whether popping your head round to make sure dinner service runs smoothly or helping the team on reception deal with a tricky reservation, you're always ready to step in and lead from the front any time you're needed.



This role reports directly to the Hotel Manager

What your week will look like

You'll be at the heart of delivering exceptional weddings and events. You'll host show rounds with prospective clients, manage final details, and coordinate everything from bedroom bookings to supplier arrangements. You'll arrange menu tastings, create room layouts, and lead weekly briefings to ensure everything runs smoothly. On the day of the event, you'll be the dedicated host, leading from set up to the first dance, overseeing decorations and ensuring every detail is just right.



You'll help plan a variety of events from birthdays and christenings to celebrations of life. You'll support local advertising efforts and build strong relationships within the community. You'll also play an active part in supporting the hotel's daily operations.



Other businesses may call this role Weddings Events Coordinator, Events Planner, Conference and Banqueting Manager

Full details of the role will be discussed with the shortlisted candidates. If you'd like to find out more about the role before applying, why not reach out to our resourcing team at

?recruitment@kewgreenhotels.com.?

About You

To be a great fit for this role, you must have experience of operational delivery of a variety of events, with a strong understanding of how a wedding runs. You are highly organised, with excellent administrative and IT skills.



You are quick to build relationships, making genuine connections with your exceptional verbal and written communication skills.



You're not afraid to roll up your sleeves and lead from the front, supporting and nurturing the team across guest services.


At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact recruitment@kewgreenhotels.com if you have any questions. We are committed to supporting any adjustments you may need.

Benefits?

Our rewards package includes:?


Discounted hotel stays around the globe, with food and beverage discounts. Attractive discounts across many major retailers, restaurants, and events FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms) Personal and career development, including apprenticeships. 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice.

Next steps

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A member of the team will be in touch with shortlisted candidates to get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will be invited to meet Hotel Manager.?

Who are Kew Green Hotels?

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Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hotel brands.



Our mission is to operate?hotels which make us proud, but what unites us all is our values:


We Love To Pursue Outstanding We Respect Our People And Communities We Focus On Details We Are Pragmatic

If you share our values and you're committed to doing work that you can be proud of, we would love to hear from you!



You can find out more about our mission and values, our history and more on our website?at?www.kewgreenhotels.com


Whether we are passing on a sales lead, creating an on-trend specials dish or simply looking after guests and employees, here at Kew Green we believe that the details matter. We know that each and every member of our team consistently pursues outstanding - and we have a firm belief in trusting our teams to find innovative and unique ways to do this. And in return? Not only do we offer a highly competitive benefits package, but through our career opportunities and development, we also support you wholeheartedly on your own personal pursuit of outstanding. Do you want to work at a beautiful Wedding Venue in the MIlton Keynes area? An amazing team of collegaues awaits you at this 53 bedroom Manor style Hotel.