Job Description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The

Holiday Inn Blackpool & Marco's New York Italian Restaurant

, an IHG Hotel opened in April 2024. This brand new four-star hotel is part of a wider regeneration project for Blackpool including retail units and improved public transport links, with a new tram terminal, all within the Talbot Gateway central business district. The hotel boasts 144 bedrooms, 3 meeting rooms and well renowned restaurant Marco Pierre White New York Italian, with independent street access.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Stream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year

And much much more!

A DAY IN THE LIFE OF THE GUEST SERVICES SUPERVISOR FOOD & BEVERAGE AT THE HOLIDAY INN BLACKPOOL

What you'll be doing...

Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy Support and guide the team, helping with training and encouraging everyone to deliver their best Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating Monitor stock levels and assist with inventory, ensuring we're set up for success every shift Help with scheduling and shift planning, making sure the team is prepared and ready to go Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety

WHAT WE NEED FROM YOU

A natural people person who's excited to take on a leadership role, with some experience in food and beverage Strong communication skills, able to motivate and energise team members while keeping things running smoothly Quick thinking and problem-solving skills to handle guest needs on the fly Organised and adaptable, managing multiple tasks with ease A team player through and through, ready to jump in wherever needed to support the crew High energy and a flexible attitude, thriving in a fast-paced, lively setting

Please note: Due to the nature of the role and the requirement to serve alcohol, applicants must be 18 or over

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.



INDHOTEL