Job Description

About the role

The Guidewire Technical Lead plays a pivotal role in driving the successful implementation, configuration, and optimisation of Guidewire solutions within an organisation. The Technical Lead brings deep expertise in Guidewire modules (such as PolicyCenter, ClaimCenter, or BillingCenter), facilitates requirements gathering, and leads Technical design and delivery.


As a Technical Lead, the role is there to ensure the solution capabilities in our Guidewire programmes are the right capabilities to meet customer outcomes, articulated in the right way to align to Guidewire solution standards and best practise.


This role needs to look forward, working with customer on coming Guidewire ski releases and ensuring our projects are aware and informed of what to plan in and working with customers to ensure they are aware of the value in each release as it maps to this business needs.


This role involves Technical and technical leadership, mentoring of others, and collaborating with stakeholders/customers to deliver scalable, high-quality insurance applications.

Key responsibilities:

Stakeholder Engagement: Collaborate with business users, project managers, and technical teams to understand requirements, translate business needs into Technical specifications, and ensure alignment throughout the project lifecycle. Solution Design: Lead the Technical design of Guidewire solutions, ensuring that configurations and customisations meet business objectives and comply with industry best practices. This will be across several workstreams ensuring end to end designs are robust and well rounded. Supporting the Business Analysis teams on requirements Gathering, especially where the capabilities needed need customisation as opposed to configuration. Facilitate workshops and interviews to gather, analyse, and document business and Technical requirements related to Guidewire implementations. Configuration Oversight: Oversee the configuration of Guidewire modules, working closely with technical teams to ensure Technical requirements are accurately implemented. Issue Resolution: Act as the primary point of escalation for Technical issues, troubleshooting problems, and working with cross-Technical teams to resolve them efficiently. Documentation: Prepare and maintain comprehensive documentation, including Technical specifications, process flows, and user guides. Mentoring and Leadership: Lead and mentor junior Technical analysts, fostering knowledge sharing and best practices within the team. Continuous Improvement: Identify opportunities to optimise business processes and enhance the value derived from Guidewire applications.

Skills and Experience we are looking for:

Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Extensive experience in Guidewire implementations (PolicyCenter, ClaimCenter, and/or BillingCenter). Strong understanding of insurance industry processes and terminology. Proven ability to translate business requirements into technical solutions. Excellent communication and stakeholder management skills. Experience with Agile and Waterfall project methodologies. Strong problem-solving skills and attention to detail. Ability to lead and motivate a team of Technical analysts. Guidewire Ace certified

Preferred Attributes

Experience working with multinational or large-scale insurance organisations. Background in business process reengineering or change management. Demonstrated adaptability in fast-paced project environments. Proactive approach to identifying and resolving potential challenges.

What you'll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.