Job Description

We are seeking a friendly and organized Salon Receptionist to join our team.
As a Salon Receptionist, you will be the first point of contact for our clients, providing exceptional customer service and ensuring a smooth salon experience.
This is a great opportunity for someone passionate about the beauty industry and interested in working in a fast-paced salon environment.
Responsibilities:

Greet clients with a warm and welcoming attitude
Answer phone calls, schedule appointments, and manage the salon's calendar
Check-in clients and notify stylists of their arrival
Provide information to clients regarding salon services, pricing, and promotions
Assist with store management tasks such as inventory management and product ordering
Process payments and handle cash transactions accurately
Maintain a clean and organized reception area
Communicate effectively with stylists, technicians, and other staff members to ensure smooth operations
Assist with mentoring new salon staff members

Experience:
Previous experience working as a Salon Receptionist or in a similar luxury customer service role is essential
Strong customer service skills with the ability to provide exceptional service to clients
Excellent communication skills, both verbal and written
Proficient in using salon management software or similar computer systems
Ability to multitask and prioritize tasks in a fast-paced environment
Professional demeanour with a friendly and positive attitude
Able to stand for long periods of time

If you are passionate about the beauty industry and enjoy providing excellent customer service, we would love to hear from you. Apply today to join our team as a Salon Receptionist at Errol Douglas.

Job Types: Part-time, Permanent

Pay: 12.50-13.50 per hour

Expected hours: 16 - 24 per week

Additional pay:

Commission pay
Benefits:

Company pension Employee discount Health & wellbeing programme
Application question(s):

Let us know why you have applied for this particular role, UNFORTUNATELY YOUR APPLICATION CANNOT BE CONSIDERED WITHOUT A RESPONSE TO THIS QUESTION Whilst this role is part time the days and time you work your agreed number of hours will vary each week depending on the business needs. Do you have flexibility within the week to work your hours over any days required and if not please advise your restrictions. To be clear your total hours will stay the same just the days and time will vary. We are carrying out 15 minute telephone interviews during the week commencing 30th June 2025, please let us know when you would be available to talk to us.
Experience:

front of house/luxury customer service: 5 years (required) Hairdressing: 3 years (required)
Work Location: In person

Application deadline: 30/06/2025
Expected start date: 14/07/2025