to join our team in London. It's the most exciting opportunity to experience and contribute to the rapid growth of the brand. We are looking for dynamic people with a modern and versatile approach. If you're passionate about fashion, art and Nanushka, and have always been the one with an outstanding aesthetic, detail-oriented mind, and can-do attitude; we want you in our team! We know that selling more is never sustainable, but we empower our people to work towards a more sustainable future with us.
We are looking for someone who is passionate about coffee and dedicated to creating and managing a special coffee house experience for the cafe corner based in our London Nanushka shop. The ideal candidate must be an experienced leader, charismatic, passionate about people, provide exceptional customer service, and be experienced in making different coffee specialities (ie: Espresso, pour-over, and cold brew).
RESPONSIBILITIES
Management of daily orders required for the operation of the cafe
Contact suppliers
Creating a complete inventory on a daily/weekly/monthly basis
Maintenance of the coffee machine and other equipment
Store and Cafe's events management
Menu care, import of new products, planning and managing the seasonal offer
Hygienic, cultured appearance, the mandatory wearing of work clothes
Preparing the course for opening, setting up a coffee machine and tools
Mandatory use of beverage recipes
Ensure cafe standards and cleanliness are maintained in accordance with company policies and procedures
Cultured greeting of guests
Communication with guests, information about products
The customer's information on allergens
Compliance with all official bodies
Documentation of products sold and used, records management, administration
Keeping the guest room and shop portal tidy
Immaculate cleanliness of machinery
Adherence to opening and closing protocol
Aid in maintaining operations and exceeding sales goals set for the cafe
Possess proficiency in using Point-of-Sale systems, and safe cash-handling procedures
Verbally receive and call back coffee orders in a friendly manner; observe guests fulfil any additional requests
Maintain reliability through accurate processing of register transactions, and providing accurate information to clients
Demonstrated ability to multi-task and prioritize to meet deadlines
Strong focus on hospitality and providing exceptional customer service, which includes the ability to work well with others
Promotes a positive working environment through effective communication with peers, shop management, and corporate office
Other duties as assigned by Shop and Assistant Managers
THE IDEAL CANDIDATE
A minimum of 3 years of coffee shop experience must have
Proven background in leading a small team
Motivated in having initiative and creative ideas, proactive planner of the cafe, events and menu
Must have open availability, including the ability to work evenings, weekends, and holidays
Strong interpersonal and communication skills are required
Must be detail-oriented, a self-starter, and highly motivated
Proven experience in latte art and alternative coffee-making experience is a plus (ie: V60, Kalita, Aeropress)
WHAT WE OFFER
Special benefits and a competitive compensation package tailored to your needs
A young and forward-thinking team
The possibility to learn, develop yourself, and be part of the growth story of Nanushka
Open-minded colleagues and management who are interested in hearing your ideas and suggestions
A purpose-driven business with a focus on sustainability in all aspects of our business
NANUSHKA is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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