Job Description

Overview

The Head Housekeeper plays a crucial role in ensuring the cleanliness and overall presentation of the hotel. This position requires a dedicated individual with a strong background in hospitality and janitorial services. The Head Housekeeper will lead a team of housekeeping staff, maintain high standards of cleanliness, and ensure that all guests enjoy a comfortable and welcoming environment.

Responsibilities

Oversee the daily operations of the housekeeping department, ensuring all areas are cleaned to the highest standards. Train, supervise, and motivate housekeeping staff to deliver exceptional service. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards. Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels. Develop and implement cleaning schedules to optimise efficiency and effectiveness within the team. Address guest complaints or concerns promptly and professionally, ensuring satisfaction. Collaborate with other departments to coordinate special requests or events requiring additional housekeeping support.

Skills

Proven experience in a hotel environment is essential, showcasing a strong understanding of hospitality standards. Previous janitorial experience is highly desirable, demonstrating familiarity with cleaning procedures and equipment. Excellent leadership skills with the ability to inspire and manage a diverse team effectively. Strong attention to detail, ensuring that all tasks are completed thoroughly and accurately. Exceptional communication skills, both verbal and written, enabling effective interaction with guests and staff alike. Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. This role offers an exciting opportunity for individuals passionate about maintaining high standards within the hospitality industry while leading a dedicated team towards success.
Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Benefits:

Canteen Discounted or free food Free parking On-site parking
Work Location: In person