Job Description

Head of Aftersales - Jaguar Land Rover Chester

Want to be the best you can be? It's what drives us too.

Reporting to the Head of Business you will be responsible for the growth and development of the Aftersales operation at JLR Chester. You will have previous extensive experience in Aftersales with excellent communication and organisational skills with strong leadership skills and evidence of delivering outstanding customer service.

What we can offer you

Enjoy 33 days of annual leave

(including bank holidays) to rest and recharge

Save money every day with

our exclusive retail discounts

Drive a great deal

with discounts on new and used cars, plus servicing offers

Plan for the years ahead

with our company pension scheme

Balance home and work

with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

Commute for less

with our cycle-to-work scheme

Prioritise your wellbeing

with dedicated support for you and your family

24/7 access to healthcare professionals,

ensuring you get the expert advice you need quickly and easily

Make a difference

with a paid day to volunteer in your community

Invest in your future

with our company share purchase plan

Earn financial rewards

when you refer a friend to join the team

Keep learning and growing

with our training and development opportunities for everyone.

Life assurance

with the option to increase cover We're open to

flexible working

options - just ask

What you'll do day to day

Manage the aftersales teams including parts, vehicle technicians and service advisors Coach and motivate the teams Monitor performances against agreed targets and budgets Analyse areas of performance and weakness & provide guidance

Helpful skills and qualifications

Previous experience of working within the automotive industry Comprehensive knowledge of the motor trade Able to influence, motivate and manage a team effectively Maintain methodical and logical approach to varying workloads Will be able to meet deadlines and prioritise workloads

Don't worry about ticking off every single skill here

if you care about delivering great experiences as much as we do, we want to hear from you.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us

- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view