Job Description

Part time Position. 40,000 Pro Rata. Working Monday - Friday 9am-2.30/3pm. With some occasional weekends.

Delapre Abbey is one of Northampton's most cherished heritage sites, offering a rich and vibrant setting for visitors, businesses, and the local community.

The Trust manages a diverse range of commercial activities, including weddings, corporate and private events, seasonal markets, and live music concerts. It also serves as a filming location, leases commercial tenancies, and operates retail offers including second hand bookshop and visitor shop.

These income-generating activities are crucial in ensuring the long-term sustainability of the Abbey while maintaining its historic significance and widening its reach and impact with beneficiaries supported by the Charity.

The Head of Business will lead the growth and diversification of the Trust's commercial operations, ensuring long term sustainability and increased income generation.

This pivotal role involves overseeing key commercial areas, developing strategic campaigns, and forging partnerships to maximise Delapre Abbey's potential as a dynamic and thriving heritage site.

You will join the Trust at an exciting point in its 15-year master plan, with the development of the 19th Century Stables.

Extensive research and consultation have demonstrated their potential to become a key hub for health and mental wellbeing, retail opportunities, and the Trust's long term sustainability. Once completed, the Head of Business will play a critical role in ensuring the success and financial viability of this project.

This role offers the opportunity to make a tangible impact on one of Northampton's most cherished heritage sites, working in a dynamic and inspiring environment where your leadership and innovation will contribute directly to Delapre Abbey's long-term success.

Key responsibilities

Manage the Trust's commercial operations, including retail, weddings, events, tenancies, sponsorship and venue hire.

Monitor and evaluate performance metrics (KPIs) to ensure profitability and operational efficiency. Lead and inspire the commercial team to deliver high-end customer experiences across all commercial activities. Identify opportunities for improving service delivery and enhancing customer satisfaction. Develop and implement a sales strategy to grow annual admissions, events, programmes, and activities. Ensure Delapre Abbey is actively networked among travel trade and event organisations to promote group travel and third-party ticket sales and hires. Promote the Trust's retail offer to visitors, supporters, and new customers to increase sales. Identify and capitalise on new revenue streams, partnerships, and market opportunities. Design and execute innovative commercial marketing campaigns to drive footfall, brand awareness, and income. Build and maintain strong relationships with stakeholders, sponsors, and the local community. Lead, mentor, and develop staff within the commercial teams to ensure alignment with organisational goals. Act as Duty Manager on a rota basis. Work in accordance with Health & Safety legislation and Trust policies at all times
Job Type: Part-time

Pay: 40,000.00 per year

Expected hours: 25 - 30 per week

Benefits:

Employee discount On-site parking Store discount
Application question(s):

Why do you want to work for Delapre Abbey?
Work Location: In person