Job Description

The opportunity to work as this resident-managed housing organisation's first ever Head of Corporate Resources, making a real, visible difference in people's lives.
Head of Corporate Resources, reporting to the CEO - the benefits of this role;

• Salary, full-time equivalent - circa 80,000.
• 35 hours per week on average.
• Working remotely/ from-home 2 days per week - office presence required three days per week.
• Main office based in London Bridge.
• 27 days holiday plus bank holidays.
• 2 Giveback days per year to volunteer in the local community.

What your day-to-day could look like as a Head of Corporate Resources?

• Responsible for the Corporate Resources department including the Finance team especially, Digital Data and Technology Manager, Senior HR Business Partner, Business Services Apprentice and Policy and Performance Officer and Communications Manager.
• Strategic Leadership: Developing and implementing strategies for corporate resources that align with the overall organisational goals.
• Resource Management: Overseeing the allocation and utilisation of resources across various departments, ensuring optimal efficiency and cost-effectiveness.
• Team Management: Leading and motivating teams within the corporate resources functions, fostering a culture of high performance and continuous improvement.
• Financial Management: Managing budgets, financial reporting, and ensuring sound financial practices within the directorate.
• Operational Efficiency: Implementing and improving processes and systems to enhance the efficiency and effectiveness of corporate support services.
• Stakeholder Management: Collaborating with other departments and external stakeholders to ensure the smooth delivery of corporate resources.
• Change Management: Leading and managing organisational changes within the corporate resources functions, ensuring smooth transitions and minimal disruption.

Risk Management: Identifying and mitigating risks related to corporate resources, ensuring compliance with relevant regulations and policies.
Please note that the job description is current at the date shown above. In consultation with you, it is liable to variation by management to reflect or anticipate changes in/ or to the job.
Immediate priorities;

• Delivering a high performing housing service which includes rent and service charge collection, repairs and tenancy management.
• Delivering major works.
• The reliability of a responsive repairs service and reducing void turnaround times.
• Building safety, especially regarding fire safety and dampness.
• Enabling more residents to engage in their decision-making, especially those who have not had a voice so far.
• Staff recruitment and retention.
• Supporting residents with the cost-of-living crisis and maintaining income collection.
• Improving use of technology to enhance their service delivery.

About this organisation;
One of Southwark's largest housing organisations, managing
3,000 homes. Their vision is to provide excellent housing services for our residents, better than those provided by other organisations with similar resources.
Please note that upon your request, we are happy to reveal the exact details of the organisation in confidence.
What is the essential criteria that you must consider before applying to the Head of Corporate Resources position?

• Proven senior leadership experience in managing multi-disciplinary corporate services, including HR, finance, IT, and facilities management.
• A strong understanding of the housing sector, ideally with experience working in or alongside resident-led housing management organisations or social housing providers.
• Strategic thinking and planning abilities, with a track record of aligning corporate support functions to the needs of both the organisation and the communities it serves.
• Demonstrated experience in leading organisational change, improving operational efficiency, and embedding a culture of continuous improvement.
• Exceptional financial acumen, with experience managing complex budgets, financial reporting, and ensuring compliance with relevant housing and regulatory frameworks.
• Outstanding people management skills, with the ability to lead, inspire, and develop high-performing teams across diverse functions.
• Experience in risk management, governance, and implementing robust internal controls within a regulated environment.
• Strong interpersonal and stakeholder engagement skills, with the ability to collaborate effectively across resident boards, community partners, regulators, and staff.
• A proactive and solutions-focused mindset, with the resilience and adaptability to support a resident-focused, community-based organisation.
• A relevant professional qualification or degree in business administration, finance, human resources, or a related field - postgraduate or professional certifications desirable.

Please note that there is a willingness to explore all applications, regardless of age, race, gender, religion, and/ or if you are looking to step-down or progress in your career.
How you can apply for the Head of Corporate Resources vacancy?
If this is of interest to you, simply click apply, and enter your details with an updated CV.
Alternatively, you can directly email, .
If you are unsure, we can answer any questions that you may have.
Do you have anyone that you could refer to us?
We welcome any recommendations that you may have - after all, strong professionals tend to know strong professionals.
Please note that Oyster's Finance team have other roles advertised via our website.
We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.

Skills Required