Job Description

Description :

We are looking for a Head of Delivery to join our UK team and be responsible for facilitating collaboration of cross-functional teams to deliver against our strategic goals. You will be an advocate for Agile delivery techniques, helping coach team members on these values. You will have a strong foundation in process improvement, quality management, DevOps, and Agile software development principles. You will have a proven track record of navigating complex business requirements. You should be able to demonstrate that you are a natural problem-solver who is confident in building relationships and proactive at managing deliverables. This is a hands on role which will lead by example.

Responsibilities:

• The leadership and coaching of the team of delivery leads.
• Provide direction and guidance on Agile methodology.
• Ensure delivery teams are fully functional and productive - limit noise, remove blockers, foster communications and enforce working agreements.
• Report on progress against our delivery goals to a wide range of stakeholders across the organisation.
• Monitor that best practices are consistently applied in development, testing, security, quality, support and reporting.
• Support work management by facilitating discussions around triage, prioritization, requirements gathering and planning.
• Maintain integrity of team backlog and roadmap.
• Drive a culture of continuous improvement throughout the team - learning from data and from mistakes.
• Collaborate with peers to drive consistent processes across entire enterprise.
• Provide timely information to stakeholders; raising risks and highlighting any issues, to keep the team on track and on time.

Key Stakeholder Relationships:

• Reports to Director of Engineering
• Delivery Leads
• Software Engineering teams; including architects, developers, UI/UX designers, technical writers and quality engineers,
• Actuarial and data scientist teams,
• Project Managers,
• Business Product Owners and
• Product Support Teams

Skills and Qualifications:

• Extensive experience of leading software delivery teams which includes depth of knowledge about the function and breadth of understanding about the technology and industry.
• Extensive experience coaching Software delivery professionals in any recognised methodology (Agile/Scrum/Kanban). This includes exceptional capability and understanding of that specific methodology, and a cursory understanding of other methodologies to be able to make a comparison.
• Able to demonstrate a solid understanding of Software Development, Testing Lifecycles and Agile methodology. You not only understand, but you can clearly articulate your understanding to others, which includes not-technical professionals.
• Possess a strong willingness and ability to learn, collaborate and coach.
• Exceptional communication skills, creating trust through authenticity and knowing when to react and challenge.
• Experience in facilitating process change including setting new ways of working; supporting and encouraging others to adhere to desired process and holding peers accountable to explicit outcomes.
• Must be highly proactive and organized with the ability to manage ambiguity and work on multiple work streams simultaneously.
• Attention to detail, even when under pressure.

(LTS) is a practice within , one of the largest actuarial consulting firms in the world. Our system is a market-leading application used throughout the life insurance industry for activities such as financial modeling, business planning and reporting, and insurance product pricing.

Our cloud-hosted products, including , use Microsoft Azure for large-scale financial modeling and reporting calculations, making us the leading actuarial and one of the largest worldwide users of cloud computing services.

What We Value

• Our clients, and providing them with innovative solutions.
• Professionalism in all areas: communication, work product, relationships, attitude.
• Personal responsibility: the quality of our work is a matter of pride, therefore we take ownership of our tasks to ensure success.
• Integrity: Milliman\xe2\x80\x99s people demonstrate integrity in all that we do.
• Team collaboration and professional excellence: as a global organization, we rely on our staff to contribute to the good of the overall team.

What We Offer

• A flexible and collaborative work environment.
• Full support and encouragement for a healthy work-life balance.
• A rapidly expanding team comprised of software professionals and technologists, actuaries, data professionals, project managers and business analysts, all with a passion for excellence.
• A competitive salary and an excellent benefits package.
• Equal Opportunity Employer.

About Milliman

Milliman Inc. is a global, independent actuarial and consulting firm. Founded in Seattle in 1947 and the firm has offices in major cities around the globe. Milliman\xe2\x80\x99s primary business includes consulting practices for employee benefits, healthcare, investment, life insurance and financial services, and property and casualty insurance. The firm is the clear leader in actuarial consulting services in the US and Canada, and has an established presence in Europe, the Middle East, Africa, and Asia.
Life Technology Solutions, a subsidiary of Milliman, Inc., provides market-leading products and services related to financial risk reporting. Integrate is the key platform, with MG-ALFA\xc2\xae, and MG-Triton\xc2\xae as the core actuarial calculation engines.

Milliman