Job Description

We're on the hunt for an experienced, hands-on Head of Global Payments to manage and grow Tebex's global payment partnerships. You will own relationships with payment service providers and financial partners, lead our Payments and Compliance teams, and ensure operations are efficient, resilient, and scalable, empowering in-game creators to build a new profession. This role is fully remote and reports to the General Manager of Tebex. If dreams of new payment partnerships keep you up at night, this quest is howling for you to accept it.
Responsibilities:
In this role, you will:

• Be the primary point of contact for payment network providers on configuration, compliance, commercials, and service
• Manage relationships across multiple acquirers, gateways, networks, and product types, including KPI monitoring and champion-challenger testing
• Negotiate new commercials with existing partners
• Identify and onboard new payment partners to improve our payment network
• Develop industry knowledge and propose new payment opportunities aligned with our payment strategy
• Dive into the details of our platform to address day-to-day needs and identify medium- and long-term strategic opportunities
• Identify opportunities to optimize payment processing costs
• Build strong, day-to-day collaboration with Payments and Compliance, BI, Customer Success, Product, and Finance
• Study the payments market, stay current on trends across countries, and contribute to our payment network strategy
• Negotiate with dragons that hoard large amounts of loot

• Minimum 7 years of experience with a bank, payments, or fintech company, including local acquiring and APMs
• Analytical and detail-oriented approach to managing partners and suppliers
• Deep knowledge of payment schemes, networks, and banking
• Strong communication, negotiation, and interpersonal skills, with a hands-on, team-oriented, results-driven mindset
• Interest in digital companies and fintech, with knowledge of Merchant of Record business models
• Proven management experience and leadership skills to lead the wider Payments and Compliance team

What you'll get:

• Remote Work: Work from home or anywhere that works for you
• Private Health Insurance: Comprehensive coverage for your peace of mind
• Stock Options: Be part of our shared success
• Wellness Reimbursement: Support for mental health therapy, fitness activities, classes, and related equipment
• Gaming Allowance: A dedicated budget for games and gaming equipment
• Vacation & Holidays: 33 paid days off per year (including UK bank holidays)
• Annual Compensation Review: Ensuring your package remains competitive and rewarding
• Personal Development Budget: For courses, training, and professional growth

Skills Required