Job Description

:
Post:
Head of Governance, Risk and Performance Management
Location:
Head Office, 18 O'Neill Road, Newtownabbey, BT36 6WB
Contract:
Permanent
Hours:
37.5 hours per week
Interview Date:
It is anticipated that interviews will take place during week commencing 1st September 2025.
Job Role:
To ensure the provision of high-quality services is delivered through robust quality governance arrangements where all functions across care, education, corporate and income are able to work their best and where arrangements for measuring and monitoring quality and for escalating issues are in place.
Reporting to the Chief Operating Officer (COO), this post plays a key role in ensuring the Northern Ireland (NI) Hospice demonstrates organisational excellence in all our activities from the bedside to the boardroom and across all functions. The postholder ensures that NI Hospice operates in accordance with all relevant legislation, regulations, and contractual obligations, including health and safety. The postholder ensures all information for external reporting requirements to statutory bodies e.g., RQIA, ICO, Charities Commission, Fundraising Regulator etc. are delivered on time, paying attention to detail and ensuring accuracy.
The post holder is responsible for modernising and maintaining internal governance, risk and performance management systems and processes, including technological solutions for monitoring performance indicators and measurements, which ensure all aspects of NI Hospice activities meet statutory guidance and good practice. They will analyse data to provide informed, clear and accurate reports to the Hospice Leadership Team and Board of Trustees.
The role is responsible for reporting on risk and performance, escalating matters of concern to senior management and supporting solutions to address areas for improvement.
What we offer:
Attractive Terms & Conditions apply including:-

• Generous Annual Leave Entitlement, starting at 27 days per year, which increases with service along with 10 Statutory days each year (pro rata for part time)
• Focus on Employee Wellbeing Initiatives
• Training & Development Opportunities
• Comprehensive induction training programme
• Employee Assistance Programme including access to 24/7 Doctors support.
• Cashback health scheme
• Special offers at over 600 leading high street and online retailers
• Various salary sacrifice schemes.
• Free onsite car parking
• Subsidised canteen

For further information, please refer to the and Specification below. If you have any queries, please contact a member of the People & Development Team via email to hr@nihospice.org or phone 02890 781836.
The closing date for applications is Friday 15th August 2025 at 4.00 pm (we recommend that applications are submitted at least 15 minutes prior to the closing time to ensure technical difficulties are not encountered).
For guidance on how to apply using our online application platform GetGot, or troubleshooting any potential issues, please refer to the following link:
Please note all correspondence will be sent to the email address provided on your application form. Please ensure to check your 'junk/spam' folder as due to personal email security settings, emails can sometimes appear here. Any email correspondence will come from an email address ending in @nihospice.org.
"We are an equal opportunities employer and we welcome applications from all suitably qualified persons"