We are FBC UK, Fox's Burton's Companies! ......And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.
Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.
We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.
We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.
Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals.
About the Role
As
Head of Operations Development
, you will lead the strategic design and ongoing optimisation of our supply network footprint -- including factories, warehouses, co-packers, and transportation flows. A key part of this role involves scenario modelling and capacity planning to support medium- and long-term business growth.
You will also play a critical role in cross-functional collaboration, working closely with Finance and Commercial teams to assess cost-to-serve and evaluate the return on investment for network changes. Your leadership will directly influence operational efficiency, scalability, and the overall resilience of our supply chain.
Main Responsibilities
CAPEX Governance
Lead CAPEX governance processes, ensuring stakeholder alignment, documentation accuracy, and planning in line with investment thresholds.
Project Coordination & Integration
Act as PMO for cross-functional industrial projects, ensuring consistency and effective execution.
Facilitate integration initiatives across the COO function, connecting plants with central and local teams.
Oversee implementation and follow-up of Plant Master Plan initiatives.
Technologist Collaboration
Establish governance and ways of working with Technologists to standardise processes and share best practices.
Support collaboration between Operations Development, Technologists, and R&D.
Production Factors & Investment Analysis
Support modelling and optimisation of production cycles, labour costs, and process-related factors.
Conduct economic and manufacturing analyses to inform plant-level decisions.
Provide financial and methodological input for evaluating industrial investments and monitoring project progress.
Continuous Improvement
Identify and promote best practices across FBCUK plants.
Foster a culture of continuous improvement and support training needs.
Recommend innovative improvements in processes, technologies, and systems.
Who we are looking for
Extensive experience of senior operations leadership
across at least two core areas -- Manufacturing, Logistics, Customer Operations, Planning, or S&OP -- with deep subject-matter expertise in one (preferably Manufacturing).
End-to-end supply chain expertise
, gained in multi-site, multi-geography environments.
Industry experience
in high-compliance sectors such as FMCG, pharmaceuticals, or chemicals.
Degree-qualified
in Industrial, Manufacturing, or Mechanical Engineering or equivalent.
Proven success
in designing industrial footprints and optimising supply networks to enhance efficiency and support growth.
Strong project leadership capabilities
, with experience in commercialisation and industrialisation of products, processes, and facilities.
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
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