Holloways of Ludlow is a dynamic and rapidly growing retail company that specialises in the sale of high end lighting and furniture. With a strong emphasis on innovation, efficiency, and customer satisfaction, we pride ourselves on creating a culture that values teamwork, growth, and excellence. We love what we do, we love the products that we sell and we are always looking for ways to do things better.
The Role
We are seeking a Head of Operations with a proven track record to join our leadership team. This role is central to the efficient functioning of our business and encompasses responsibility for warehouse management, logistics, and purchasing. You will work closely with other departments to streamline processes, improve performance, and ensure the seamless delivery of goods to our customers.
Key Responsibilities
Warehouse Management:
Oversee all warehouse operations, ensuring efficient space planning, safety, and stock accuracy.
Implement efficient inventory management practices and reduce wastage.
Drive continuous improvement initiatives within the warehouse that boost speed and efficiency whilst supporting rapidly shifting business demands
Logistics:
Manage the end-to-end logistics process, including planning, distribution, and transportation.
Develop and maintain relationships with logistics providers to ensure timely and cost-effective delivery.
Monitor supply chain performance and implement solutions for any issues.
Purchasing:
Develop and implement procurement strategies to support our business goals.
Negotiate with suppliers to secure favourable terms and build long-term partnerships.
Monitor market trends to identify opportunities for cost savings.
Leadership:
Lead and inspire our diverse operations team, fostering a culture of collaboration and accountability whilst identifying opportunities for team development.
Set clear KPIs and regularly review team performance.
Provide guidance, training, and support to staff to ensure operational excellence.
Champion health and safety across the business
Essential Skills and Experience:
Proven experience in warehouse management, logistics, and purchasing.
Knowledge of digital WMS systems and experience implementing such systems.
Adaptable and resilient, with the ability to thrive in a fast paced environment
Strong leadership and team management skills.
Exceptional analytical, organizational, and problem-solving abilities.
Excellent communication and negotiation skills.
Proficiency in using operations software
Strong analytical skills with a background in forecasting, inventory management, and process improvement.
Why Join Us?
A chance to shape and lead critical operational functions in a growing company.
Hybrid and flexible working, must be able to work onsite for 4 days a week. This is a permanent full time role.
Opportunities for personal and professional growth.
A supportive and inclusive workplace culture.
Employee discounts on all brands
Team socials
Additional holiday after 5 years employment and your birthday off
Friendly working environment
Equal opportunities:
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.
We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
How to Apply
If you are ready to take on this exciting opportunity, please submit your CV and a cover letter detailing your relevant experience to Sarah at HR@Hollowaysofludlow.com.
Job Type: Full-time
Pay: 40,000.00-50,000.00 per year
Benefits:
Additional leave
Casual dress
Company events
Company pension
Employee discount
Flexitime
Free parking
On-site parking
Store discount
Work from home
Schedule:
Day shift
Monday to Friday
Application question(s):
Are you looking for full time, permanent employment?
Are you able to commute to Ludlow 4 days a week?
Work Location: Hybrid remote in Ludlow SY8 1XE
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