Job Description

We are looking for a decisive and experienced Head of Operations to join one of our key construction partners, with a clear mandate to elevate and streamline their operational function. This role brings together Domestic Operations and the newly established Commercial Operations into a unified, high-performing team, focused on driving efficiency, safety, and profitability across all projects.

This is a hands-on, strategic position that will define the future shape of operational delivery within the business. You will take full ownership of planning, programme management, site execution, and project outcomes--leading by example, implementing best practice, and ensuring high standards across the board.

We need a forward-thinking leader who can strengthen existing structures, introduce smarter ways of working, enhance client satisfaction, and maximise output across complex construction programmes.

Key Responsibilities

- Take full ownership of project delivery, empowering the team to enhance performance and ensure projects are completed on time and within budget.

- Review and design key performance indicators (KPIs) for all operational activities, and report findings at senior management team meetings.

- Ensure quality standards are consistently maintained across all areas of the Operations Department.

- Integrate the domestic and commercial divisions to improve efficiency, maximise workforce utilisation, and broaden operational capabilities.

- Lead and support team leaders and departmental managers, fostering their professional development and future growth.

- Oversee the management of commercial contracts, ensuring successful delivery and exceptional customer service.

Knowledge and Experience

- Proven experience with leadership and management of both office and trades teams, to ensure cohesions and success.

- Experience working in commercial construction contracts environment.

- Experience leading an operational function going through development and change.

- Design and deliver challenging targets, motivating teams to gain buy in and setting up teams for success.

- Experience in budgeting, forecasting and hitting gross margin targets

Job Types: Full-time, Permanent

Pay: 58,568.00-67,121.00 per year

Benefits:

Company car Company pension On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Evesham WR11: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 20/07/2025