Job Description

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Head of Production

Salary:

60-75k

+ bonus

Location: Potters Bar

? Office requirement: 4 days per week in the office

Employment type: Full time, permanent role with 3 month probationary period

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The role

As Head of Production you will lead the production operations for our global bags and accessories brand, overseeing the complete journey from sampling to final product delivery, travelling often. You will ensure all products meet our exacting standards for quality, timing, ethics and cost-effectiveness at significant scale. The position combines strategic leadership with hands-on operational excellence, driving continuous improvement across our global supply chain.


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Sounds great, what will I be doing?

Global Production & Quality Management

Oversee end-to-end production processes across multiple international manufacturing facilities, ensuring seamless coordination and quality consistency Partner with Design and Product Development teams to ensure technical feasibility and manufacturing efficiency Manage the critical path from prototype signoff through bulk production, maintaining strict adherence to seasonal timelines and delivery schedules Lead production capacity planning and allocation across global factory network, optimising efficiency and managing lead times, collaborating with Merchandising to align capacity with demand forecasts Implement supply chain risk management strategies to ensure business continuity Travel regularly to manufacturing facilities worldwide to conduct on-site quality assessments, process improvements, and relationship building Implement cost optimisation strategies while preserving product quality and maintaining healthy profit margins Continue to improve our robust quality control systems and processes to maintain consistent product excellence

Factory Development & Partnership Management

Identify, evaluate, and onboard new manufacturing partners to expand production capabilities and geographic reach Conduct comprehensive factory assessments including technical capabilities, capacity, quality systems, and ethical compliance Build and maintain strategic partnerships with key production facilities, fostering long-term collaborative relationships Negotiate production terms, pricing structures, and capacity allocations to support business growth objectives Establish clear performance metrics and regularly review factory performance against quality, delivery, and compliance standards

Sustainability & Ethical Manufacturing

Champion and implement comprehensive sustainability initiatives across all production operations With the Development team, drive continuous improvement in sustainable manufacturing processes and material innovation, including sourcing of materials Oversee all factory audits, certifications, and compliance requirements across the global supply base

Team Leadership & People Development

Lead, mentor, and develop the existing production team, providing career growth opportunities and skills enhancement Foster a collaborative, high-performance culture focused on excellence, innovation, and continuous learning Recruit and onboard new team members as the business expands, building production expertise and capabilities
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What exactly is Elizabeth Scarlett?

A lifestyle and accessories brand that helps fund wildlife conservation -- 2 Million in direct contributions by 2030 is our goal.


We predominantly sell personalised and embroidered velvet accessories across the Pouches, Makeup, Travel, Sleep and Bags categories. People love gifting, receiving and treating themselves with our products because of the little moments of joy and continuous reminders of wildlife they bring.


Our mission is to create joy by making exceptionally high-quality products that are inspired by nature, beautifully functional and adorned with hand-painted designs by our founder, Lizzie.


In 2025 we will be:

Growing our US business to 50% (or more!) of total revenue Redefining our brand into a standout memorable asset Developing our product categories for commercial scale
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What do I need to bring with me?

Minimum 8-10 years of production management experience in bags, accessories, or luxury goods manufacturing Proven track record managing international production operations with extensive factory relationships in Asia, Europe, or other key manufacturing regions Strong leadership experience developing and managing high-performing production teams Deep understanding of bags and accessories manufacturing processes, materials, and quality standards Experience implementing sustainability initiatives and managing ethical compliance programs Excellent negotiation skills and ability to build strong supplier relationships Willingness and ability to travel internationally Fluency in English required; additional languages advantageous
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What we can offer you

Salary with Performance-Based Bonus

60-75k

+ bonus

Flexibility

1 day work from home 24 days holiday, plus bank holidays
Personal Development

Annual Learning & Development budget (3% of gross salary) Access to 1:1 coaching
Team Perks

500 of Elizabeth Scarlett products per year + 60% team discount Personal code with a 25% discount for friends & family Annual Summer Retreat (e.g., 2 days at 42 Acres!) Regular team social events Birthday & anniversary budget! Enhanced family leave that goes beyond the standard statutory leave for Mat, Pat etc

Interview Steps

Preliminary meeting

with our People & Culture Manager

First video interview

with Amelia

Prepare & submit

a task

Second video interview

with Alex & Elizabeth
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Interested? Apply Now!