Fortnum & Mason is seeking an Interim Head of SEO & PPC to lead our organic and paid search strategy during a maternity cover period. This role will be responsible for ensuring our websites (both domestic and international) remain highly visible and authoritative across Google, Bing and emerging LLM-driven search experiences, while also delivering best-in-class paid search performance in partnership with our external PPC agency. The successful candidate will combine strategic leadership, hands-on expertise, and excellent stakeholder management to drive performance across one of the most iconic luxury retail brands in the world.
Job Overview
Fortnum & Mason is seeking an Interim Head of SEO & PPC to lead our organic and paid search strategy during a maternity cover period. This role will be responsible for ensuring our websites (both domestic and international) remain highly visible and authoritative across Google, Bing and emerging LLM-driven search experiences, while also delivering best-in-class paid search performance in partnership with our external PPC agency. The successful candidate will combine strategic leadership, hands-on expertise, and excellent stakeholder management to drive performance across one of the most iconic luxury retail brands in the world.
Role Logistics & Responsibilities
Contract: Interim maternity cover
Duration: 6 months
Start: Mid-February 2026
End: September 2026
Location: London / Hybrid
SEO & GEO (Generative Engine Optimisation) Leadership
Own and lead the SEO and GEO strategy for fortnumandmason.com and eu.fortnumandmason.com
Ensure strong visibility across:
Google and Bing
AI-driven search experiences (LLMs, AI Overviews, conversational search)
Drive technical, on-page, content and authority optimisation
Partner closely with:
+ Content, brand and editorial teams
+ Product and engineering teams
+ Our external SEO agency Champion structured data, entity optimisation, content authority and E-E-A-T principles
Monitor and respond to algorithm and LLM landscape changes
Paid Search (PPC) Leadership
Act as senior internal owner of PPC across all markets
Lead and challenge our external PPC agency to deliver:
Best-in-class campaign strategy
Strong ROI, ROAS and incrementality
Continuous testing and optimisation
Oversee:
+ Brand and non-brand search
+ Shopping / Performance Max
+ Seasonal and gifting peaks (e.g. Mother's Day and Easter) Ensure paid activity complements SEO and brand positioning
Commercial & Strategic Accountability
Set clear performance targets and KPIs across SEO and PPC
Own performance reporting and insight generation
Ensure search supports key trading moments and gifting occasions
Balance growth with brand protection and premium positioning
Essential Skills & Experience
Proven experience leading SEO at scale, ideally for a premium or content-rich brand
Strong understanding of GEO / LLM visibility and the evolving search landscape
Hands-on PPC expertise, with experience leading agencies
Strong commercial mindset and ability to tie activity to revenue outcomes
Excellent stakeholder management and communication skills
Comfortable operating in a fast-paced, seasonal retail environment
Why Join Fortnum & Mason?
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Competitive salary
A generous store and restaurant discount of up to 40%
25 days holidays (excluded bank holidays) and an extra day off for your birthday
A fantastic subsidised staff restaurant which uses Fortnum's ingredients
A range of opportunities to develop and grow personally and professionally
Excellent pension scheme
At Fortnum's, we offer more than just a job; we provide the chance to be part of a storied legacy while driving modern, meaningful change. Expect opportunities to grow professionally in a supportive and collaborative environment where every day is extraordinary. If you're an international trading expert, with a passion for luxury and creativity, we'd love to hear from you!
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.
In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
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