Job Description

Salary

57,422 - 60,907 per annum

Contractual hours

37

Basis

Full time

Job category/type

Administration

Date posted

27/06/2025

Job reference

REQ05576

Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

Background

Are you passionate about creating an outstanding university experience? Do you thrive in a collaborative, forward-thinking environment? If so, we have an exciting opportunity for you to be part of a newly designed Student and Academic Services (SAS) Directorate at Canterbury Christ Church University.


We are redefining student success by bringing together proactive, high-quality support that empowers students to navigate university life with confidence. As a vital member of our team, you'll have the chance to shape and contribute to a service that makes a real impact--delivering tailored advice, guidance and innovative solutions that enhance student wellbeing, engagement and academic progress.


Joining us means being part of a vibrant, student-focused community of 350+ SAS colleagues where ideas are valued, your expertise makes a difference and every interaction helps students thrive. If you're ready to contribute to a bold new vision for student administration and support, we'd love to hear from you.

Role

The Head of Student Records Management is responsible for the strategic leadership and operational management of student record data and process, ensuring the integrity, accuracy, and compliance of institutional data. This role plays a pivotal part in shaping and delivering efficient student records processes that support institutional objectives, enhance the student experience, and align with regulatory requirements.

Person

You are an accomplished higher education professional with extensive experience in student and academic administration, operational management and strategic leadership. Holding a first degree or equivalent professional qualification, you bring a strong foundation in data governance, regulatory compliance, policy development and institutional operations.



With significant management-level experience in the Further or Higher Education sectors, you have successfully developed and applied policies, procedures, and regulations to enhance institutional effectiveness. Your expertise in operational student record management and data quality, including proficiency in SITS or similar student records systems, ensures streamlined data governance and regulatory compliance.



You have a strong track record of successfully managing large-scale operations, improving processes and procedures to enhance the staff and student experience. Through the design, development, and implementation of core business systems and processes, you have driven operational efficiencies and institutional growth. Your strategic mindset, coupled with hands-on expertise, positions you as a key contributor to advancing organisational excellence within the education sector.

How to apply

Start date for applications: 27th of June 2025

Closing date for applications: 23rd of July 2025

Interviews are to be held: To be confirmed shortly after closing



If you require further information regarding the post please feel free to contact Claire Salter via email: claire.salter@canterbury.ac.uk (strictly no agencies, thank you) quoting reference number REQ05576.

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications is received.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please ensure you include contact details of two

employment

referees in your application, one of which must be your current/ most recent line manager.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University's redeployment pool. No agencies, thank you.



For more information about this role, please view the job description via the attachments link above.