Head Receptionist Job in The Leddie

Head Receptionist

Aberlady, SCT, GB, United Kingdom

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Job Description

Job Summary

We are seeking a professional and friendly Head Receptionist to join our team at The Leddie. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, proficiency in computer applications, and a warm, welcoming personality.

Responsibilities

Greet guests in a warm and professional manner Manage all hotel reservations, ensuring information is accurate and up-to-date Perform data entry tasks with accuracy and attention to detail Maintain an organised reception area, ensuring it is tidy and presentable Handle clerical duties such as filing, photocopying, and scanning documents Supervise the reception team, planning rotas and appraisals Strong communication with all hotel departments to ensure the best guest experience

Qualifications

Previous hospitality experience in a boutique hotel setting would be advantageous Strong organisation skills and attention to detail Excellent phone etiquette with strong verbal communication skills Typing skills with a high degree of accuracy for data entry tasks Experience with Guestline would be a bonus An understanding of food & beverage service
There is potential for career development to a Reception Manager position.

Job Types: Full-time, Permanent

Pay: 13.00 per hour

Work Location: In person

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