Job Description

Job Overview

We are seeking a dedicated and experienced Head Server to join our dynamic team in a fast-paced restaurant environment. The Head Server will play a crucial role in ensuring exceptional guest experiences by providing outstanding service, leading the serving staff, and maintaining high standards of food safety and hospitality. This position requires strong leadership skills, a passion for the restaurant industry, and a commitment to delivering top-notch guest services.

Duties

Oversee daily operations of the dining area, ensuring that all guests receive prompt and courteous service. Train and mentor new serving staff on restaurant policies, food safety practices, and effective upselling techniques. Collaborate with kitchen staff to ensure timely food preparation and presentation. Manage table assignments and ensure efficient service flow during busy periods. Handle guest inquiries and complaints with professionalism, striving for complete satisfaction. Maintain cleanliness and organisation of the dining area, adhering to health and safety regulations. Assist in menu planning and suggest new items based on guest feedback and trends in the industry. Perform basic maths for bill calculations and ensure accurate billing for guests.

Requirements

Proven experience in a restaurant setting, preferably in a supervisory or leadership role. Strong knowledge of food safety standards and best practices in food preparation. Excellent time management skills with the ability to multitask effectively in a busy environment. Exceptional hospitality skills with a genuine desire to help guests enjoy their dining experience. Basic maths skills for handling transactions and managing bills accurately. Ability to work collaboratively within a team while also demonstrating initiative when required. Previous experience with upselling techniques is highly desirable. Bilingual Arabic and English - not a mandatory requirement
If you are passionate about providing excellent service and leading a team in a vibrant restaurant atmosphere, we invite you to apply for the Head Server position today!

Job Type: Full-time

Pay: 12.95-14.00 per hour

Expected hours: No more than 48 per week

Additional pay:

Tips
Benefits:

Discounted or free food
Schedule:

Monday to Friday Night shift Weekend availability
Language:

Arabic (preferred)
Work Location: In person

Expected start date: 01/08/2025