Job Description

The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.



You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.

There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills for a Band 2 HCSW in your area of work. You will also

be supported to obtain a Care Certificate if not already achieved.



Preference will be given to internal Trust staff, as well as ' Priority ' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Key Dimensions:

a) Participate in basic patient assessment whilst providing personal care and reporting back to the

Registered Practitioner to ensure high standards of care.

b) To follow all Trust policies and provide a safe and person-centred environment for the treatment of

patients.

c) Participate in personal and practice development activities to maintain standards of care



We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.



PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.



If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100.



We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.



It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.



Develop the skills to obtain consent prior to giving care in accordance with Trust policies.

2. Under supervision follow individual patient care plans and report any changes immediately to the

Registered Practitioner.

3. Demonstrate care and compassion to patients, carers, and relatives to help ensure high-quality personcentred patient care is delivered at all times.

4. Undertake basic patient assessment whilst providing personal care and feeding back to the Registered

Practitioner to ensure high standards of care, in particular relating to skin integrity and the alertness of

the patient.

5. Practice safe standards of care to patients following Trust guidelines and policies and be able to

concentrate for periods throughout the day with occasional interruptions.

6. Ensure care is given in accordance with the infection prevention and health and safety policies and

procedures.

7. Ensure that the patients bed space is clean, tidy, and accessible and that the person has what they

need within easy reach.

8. Develop the skills to actively facilitate self-care and independence with patients.

9. Undertake personal care duties.

10. Supporting with toileting, bathing, dressing, and feeding. Recording oral fluid balance and nutrition.

11. Promote health education specific to the clinical area and in line with national and local policies.

12. Develop the skills to maintain effective record keeping and communication with patients, relatives, and

members of the Multidisciplinary team regarding all aspects of care demonstrating a range of

appropriate communication skills, where there may be barriers to understanding.

13. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty.

14. Work effectively as part of a team.

15. The HCSW is responsible for inputting information into the electronic patient record where applicable

and also into patients written records. Comply with all relevant legislation and local policies regarding

confidentiality and access to medical records



For further details please see attached JD&PS.