Job Description

Job summary

Highfield Surgery is seeking a motivated and reliable Healthcare Assistant (HCA) to join our dedicated clinical team. We are a well-established and forward-thinking practice that takes pride in fostering a welcoming, inclusive and supportive environment for both patients and staff.

Our vision is to be a centre of excellence in primary care, dedicated to providing compassionate and patient-focused healthcare to the community we serve. As part of our commitment to holistic care, wellbeing, and continuous improvement, we are looking for an HCA who shares our values and is passionate about making a difference.

Main duties of the job

As a Healthcare Assistant at Highfield, you will support the clinical team in delivering safe, high-quality care to our patients. Your work will include carrying out NHS health checks, phlebotomy, performing ECGs, administering immunisations under PSD, assisting with wound care, and promoting healthy lifestyles. You'll also play an important role in maintaining equipment, managing clinical stock, and supporting infection control processes all within a friendly and supportive team environment.

About us

Our team includes GPs, nurses, HCAs, pharmacists, paramedics, social prescribers and an administrative team. We work closely together in a supportive and inclusive environment where everyone's contribution is valued. We aim to create a positive and respectful workplace where staff feel trusted, encouraged and able to thrive.

We embrace innovation and continuous improvement, aligning with NHS values while adapting to meet the needs of modern primary care. Staff wellbeing and professional development are priorities, and we offer regular training opportunities, a strong team culture, and a healthy work-life balance.

We are proud to have been listed in the

top 10 GP practices in Buckinghamshire 2025

in the

National GP Patient Survey

, reflecting the excellent care and service our team provides.

Joining Highfield Surgery means becoming part of a caring, motivated and collaborative team making a real difference in the community.

Job description

Job responsibilities

Healthcare Assistant (HCA)

Job Title:

Healthcare Assistant

Location:

Highfield Surgery, Hazlemere

Responsible to:

Practice Nurse Lead / Practice Manager

Salary:

Dependent on experience

Hours:

15-20 hours per week (days negotiable)

Contract:

Permanent

Job Summary:

The Healthcare Assistant will work under the guidance of the nursing team and other clinicians to provide safe, effective and high-quality care to patients. The role includes assisting with a wide range of clinical duties, promoting health and wellbeing, supporting the smooth running of the practice, and contributing to the wider team effort.

Key Responsibilities and Duties:

Clinical Duties:

Perform phlebotomy Carry out NHS Health Checks (including new patient and learning disability checks) Record and monitor vital signs (e.g. blood pressure, pulse, temperature) Conduct ECGs Carry out blood glucose testing and urinalysis Undertake wound care and dressing changes as required Administer immunisations under Patient Specific Direction (PSD) Chaperoning Remove sutures and clips Provide lifestyle and health promotion advice (e.g. smoking cessation, weight management) Support with infection prevention and control processes Ensure appropriate clinical coding and accurate record-keeping

Administrative/Operational Duties:

Use EMIS Web to record patient data accurately and appropriately Maintain clinical areas, equipment and stock levels Participate in audits, data collection and quality improvement activities Follow protocols relating to infection control, clinical waste, and health & safety Handle patient queries within scope of competence and escalate as needed

Person Specification

Qualifications and Experience

Essential (training and support will be available the appropriate candidate)

Phlebotomy Chronic disease reviews such as hypertension, diabetic foot checks etc NHS Health Checks Wound care and dressings ECGs Urine testing and analysis Immunisations and B12 injections (administered under a Patient Specific Direction)

Desirable

Care Certificate or equivalent experience. NVQ Level 3 in Health & Social Care

Confidentiality and Safeguarding:

The post-holder must always maintain patient confidentiality and comply with data protection (GDPR) regulations. They must also be aware of safeguarding responsibilities and escalate any concerns in line with practice policy.

Equality and Diversity:

Highfield surgery is an equal opportunities employer. We are committed to creating an inclusive environment where all individuals are treated with respect and dignity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Highfield Surgery

Address

Highfield Way

Hazlemere

High Wycombe

HP15 7UW

Job Type: Part-time

Pay: 12.55-13.50 per hour

Expected hours: 15 - 20 per week

Benefits:

Company pension Enhanced maternity leave Free parking On-site parking Sick pay
Language:

English (required)
Work Location: In person

Application deadline: 27/08/2025
Reference ID: HIGH25044
Expected start date: 15/09/2025