Job Description

Are you a caring individual looking to grow your career in health care in a Hospital that truly cares for their staff? Do you have an interest in surgery and want to use your passion and skills to provide the best patient care pre and post-surgery for orthopaedic and trauma patients?



We are a growing and changing organisation, and are looking for new team members to work with us during this time of change and development.



The role of a Healthcare Support Worker is a very privileged role. As a HCSW you will provide personal care and support to patients at their most vulnerable times. You will work alongside a multidisciplinary team to provide a compassionate, caring and safe environment for our patients.



To excel in this role you don't need to have years of experience, we are looking for values and passion as well as:



Have excellent communication skills and be able to work as part of a team.



Have an eye for detail and be able to maintain accurate documentation.



With a competitive hourly rate, plus unsociable hours payments, and an attractive benefits package including excellent leave entitlements and discounts, our role could be the perfect next step for you!

In return we can offer you:

An attractive benefits package including competitive hourly rate, brilliant leave entitlement, NHS discount, NHS pensions and more!



Access to first class training to support you in your role, whether you are in your first years of healthcare, or progressing your existing career. This includes a week of initial training which will result in you achieving a Care Certificate.



A truly special team environment as part of #TeamDCH



A buddy system to support you in your first weeks and months



We understand that fitting a social life and managing family time can be challenging when dedicating yourself to a Nursing career therefore Flexible working and working patterns will be considered where appropriate.



We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in groups which are under-represented in our organisation.

In this role you will:

Support the Nursing team to provide a high standard of patient centred care



Assist in the efficient running of the ward

Provide personal care duties, e.g.:

toileting, washing, feeding.



Take observations on stable patients (as delegated by registered nurse)



Ensure that the people using our services have a good experience



Respect, empower and work in partnership to contribute to care plans



Show compassion and contribute to a caring and kind environment



Recognise that what you do and say helps to make the lives of others better



Communicate with a multidisciplinary team including handovers



Speak with a wide variety of people face to face and by phone



Maintain accurate records in a timely manner - both electronically and write



Talk to people about sensitive issues in a supportive manner



Challenge others assertively where necessary



Work to Trust policies and procedures.



Participate in discussions on proposed changes to ward procedures.



Escalate safety concerns and act as an effective advocate for service users



May be required to handle patient's valuables and cash.



Responsible for ensuring adequate stock levels in ward areas and ordering supplies,



Undertakes careful use of ward equipment.



Ensure adequate orientation to unfamiliar working environments.



Take part in audits and surveys



Complete mandatory training (outlined in full in job description



Please see the attached for a full and detailed expectation for the role of a fully trained Healthcare Support Worker.