Heating Coordinator (Full Time) to assist in the running of the heating office that covers Gas Boilers, ASHP, ESH, Solar PV and heating controls. Please only apply if you have previous experience (more than 5 year) working in an administration environment, with experience speaking with clients/customers on the phone.
Job description
The successful applicant will provide administration to the Heating Department and all areas of the company.
You will start off helping with all main admin duties within the office, focused on Heating measures.
You will be using all Microsoft Office programmes, including Outlook, Excel and Word,
Dealing with incoming emails, paperwork, and inputting data into spreadsheets.
Liaising with and organising work for the engineers.
You will deal with each install from a customer's enquiry, establish eligibility and meet compliance checks, to survey, to ordering of parts through to install and claiming for the funding.
Check customers' eligibility, provide quotes / scope the job.
Source / secure funding, arrange DNOs for ASHP and Solar.
Do heat loss designs and calculate upscale sizing
Source and purchase components.
Oversee the work and ensure all documents are signed by the correct people and the correct photo evidence is provided, finalise all documentation and acquire all certificates, claim the job
Raise proformas for required unfunded work and handle invoices
Complete assessments, deal with customer complaints, Be the main person to sign up for new accrediting bodies
Skills Required:
Excellent IT skills, including the ability to use all Microsoft programmes
Good written and verbal communication skills
Excellent attention to detail with accuracy
Able to work well in a team and on your own initiative
Able to take instructions well, absorb and retain information.
Normal office hours are 9 am - 5 pm, Monday-Friday
40 hours per week
The start date is immediate, with a three-month probation period
This position would suit someone who can grow and adapt within the role, to take on more senior responsibilities in the future.
Unfortunately, due to time restrictions, we cannot respond to every applicant. if we haven't contacted you within 72 hours, please take it you have not been successful for this role, but your details will be kept on file and considered for all future vacancies.
Job Types: Full-time, Permanent
Pay: 26,000.00-29,000.00 per year depending on experience