Job Description

CLC is a national property services provider with 1,000+ employees, 250+ clients, 13 branches and 55 years of experience. We deliver responsive repairs, planned maintenance, decarbonisation/retrofit (PAS 2035/2038, MCS), compliance, refurbishment and fire safety--combining national reach with local service. As part of Axis CLC, we're growing and investing in strategic acquisitions.


We maintain and improve the UK's essential buildings and social infrastructure. By enhancing these environments, we contribute to community wellbeing, energy security, and national resilience. CLC has grown significantly over the last few years and has ambitious plans to double in size in the next four years.

What we offer

Competitive salary and benefits 25 days' holiday + Bank Holidays Company vehicle and fuel card PDA and uniform provided Long-service awards at key milestones Perkbox (free coffees, cinema tickets, discounts & more) 1 paid volunteer day each year

The role

We're looking for a skilled and customer-focused Heating Engineer to deliver high-quality servicing, breakdowns, and repairs across our Planned Works, Voids, and Responsive Maintenance (RM) programmes.


Working within occupied and void homes, you'll ensure gas appliances are safe, efficient and compliant. You'll represent CLC on the front line, providing excellent customer service, ensuring first-time fixes wherever possible, and maintaining the highest safety and compliance standards.


This role offers variety, autonomy, and the opportunity to be part of a team delivering essential housing services that make a real difference to residents and communities.

Key responsibilities

Carry out servicing, breakdowns, repairs and replacements of domestic gas appliances (primarily boilers, heating systems and related controls). Maintain a high rate of first-time fix, diagnosing and resolving issues efficiently. Undertake void property inspections and remedial gas works to ensure full compliance before re-let. Support planned maintenance programmes, including safety checks, upgrades, and compliance testing. Complete accurate and timely PDA and job documentation, ensuring all works are correctly coded and costed. Carry out health and safety self-assessments, risk assessments, and adhere to all CDM requirements. Wear and maintain PPE and promote a culture of safety and professionalism at all times. Communicate effectively with residents, clients and colleagues to ensure smooth delivery and excellent customer experience. Liaise with the Gas Supervisor to report progress, issues and customer feedback. Mentor and support apprentices or colleagues where required. Participate in the out-of-hours call-out rota on a rotational basis. Ensure all works are completed to industry standards and company policies, including Gas Safe, H&S, and environmental compliance. Identify opportunities for efficiency and cost reduction while maintaining service quality.

Requirements

Essential

Proven experience as a Domestic Gas Engineer within repairs and maintenance, planned works, or voids environments. Qualified and current with ACS certification (CCN1, CENWAT, CKR1, HTR1 as a minimum). Demonstrable commitment to health, safety and compliance (knowledge of CDM, COSHH, and PPE use). Strong customer service and communication skills, able to work sensitively in occupied homes. Ability to work independently, prioritise workloads and manage time effectively. Confident using handheld devices (PDA) for job management and reporting. Full, clean UK driving licence. Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals.

Desirable

Previous experience working in social housing, MOD, or public sector contracts. Additional qualifications (Unvented Hot Water (G3), Energy Efficiency, DAH1, MET1). Experience mentoring apprentices or supporting team development. Health & Safety training (Working at Height, Manual Handling, Asbestos Awareness). LPG qualification (e.g., CONGLP1, RPH) Oil qualification (e.g., OFTEC 101/105/600A) Experience working on off-grid/rural heating systems

Personal attributes

Professional, polite and resident-focused. Reliable, punctual and organised. Problem-solver with strong diagnostic skills. Positive, safety-first attitude with attention to detail. Committed to continuous improvement and learning.





If this sounds like you, we'd love to hear from you--apply today.


Agencies: we're not seeking support. Any unsolicited CVs will be treated as a gift.