Job Description

Salary

Your starting salary will be highly competitive and commensurate with your specific knowledge, prior experience, and relevant qualifications.

Job Overview

Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. Our mission is to eradicate fuel poverty and reduce carbon emissions from UK homes. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV, insulation, boilers), with ambitious plans for growth.

We are seeking an experienced and driven

Field Supervisor

to lead and oversee field-based installation teams across multiple domestic sites.

This role is critical in ensuring that all works are delivered safely, compliantly, and to the highest technical and customer service standards. The successful candidate will bring strong leadership, technical expertise in domestic heating systems, and a passion for quality, safety, and continuous improvement.

Key Responsibilities

Supervise & manage multiple field-based teams across various domestic sites including heating/electrical/multi-trade Conduct site inspections and quality audits Monitor vehicle condition and van stock across the field Provide on-the-job coaching, training, and development to engineers and installers Ensure works are completed efficiently and to required standards, with minimal disruption to customers Maintain high levels of customer satisfaction through professional site management Manage any complaints to reach a positive outcome with customers Promote a strong safety culture across field teams, and ensure compliance with all SHEQ, Safety, Health, Environmental & Quality) policies and procedures

Key Skills and Experience required

Proven experience supervising a field-based team across multiple sites Strong leadership and people management skills, including evidence of training, mentoring & development Strong abilities to multi-task, organise and prioritise Strong problem-solving and decision-making skills Excellent communication skills with both colleagues and customers Strong understanding of coordination between technical and operational teams Excellent attention to detail and documentation standards Proven experience in the installation and maintenance of domestic heating systems Ability to work independently as well as part of a wider team

Mandatory Qualifications and Certifications

ACS in a minimum CCN1/CKR1/HTR1/CENWAT1 Full UK Driving Licence

Additional desired Experience / Skills

Apprenticeship NVQ / City & Guilds G3 unvented hot water qualifications/ Water Regs BPEC or equivalent in Heat Pump Design/ Installation OFTEC qualifications Manufacturers training courses Electrical installation and design knowledge, for example 17th/18th edition

Benefits

Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship programme, allowing team members to add additional trade qualifications to their existing skills. This has included gas engineers to electricians, heat pump installers to qualified gas engineers and electricians to Solar PV specialists. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base.

We also offer:

Competitive salary Additional skills allowances payments based on additional qualifications 25 days annual leave, plus bank holidays Holiday buy back scheme - up to 5 of your days Company pension scheme A collaborative and dynamic work environment Opportunity to work in a business focused on innovation and sustainability Long-term career progression within a rapidly growing organisation
This position requires a dedicated professional who is organised, safety-conscious, and capable of leading teams to achieve project goals efficiently. The successful candidate will play a vital role in maintaining high standards across all operational aspects while fostering a positive working environment.

Job Types: Full-time, Permanent

Benefits:

Company events Company pension On-site parking
Work Location: Hybrid remote in Hampshire PO9 2NL