Job Description

Are you highly organised, tech-savvy and passionate about delivering excellent customer service? DN Colleges Group is looking for a proactive

Helpdesk Administrator

to join our Estates team. This is a key role supporting the Buildings Manager and Contracts & Compliance Manager in delivering a professional and efficient helpdesk and administrative service across the College.


You'll be at the heart of our Estates operations, helping to manage data, streamline processes, and ensure compliance and service standards are met.

'This is a Fixed Term role up to 14 months - Maternity Cover'

Key Responsibilities

Manage the Estates helpdesk system, prioritising and assigning jobs. Maintain data quality and support compliance reporting. Assist with general administration including finance, maintenance and facilities. Support record keeping and digitisation of departmental documents. Generate helpdesk reports and support KPI analysis for service improvement.

Essential Criteria

Level 3 qualification in a relevant discipline or equivalent experience in estates/facilities/education. GCSE English and Maths at grade C/4 or above. Experience in an administrative role within estates or education. Proficient in Microsoft Office, especially Excel. Strong communication, organisational and problem-solving skills.

Why Join Us?

Competitive salary 30 Bookable annual leave days, bank holidays, and 2 weeks off at Christmas. Professional development opportunities. Access to same-day GP appointments, high street discounts, discounted hair and beauty treatments, electric car scheme. On-site gym & florist (site dependent). Access to our In-house Food Hall & Coffee Shops.

Additional Information

Safer Recruitment:

As part of the recruitment process and in line with keeping children safe in education, we will conduct social media checks on shortlisted candidates. Additionally, before commencing employment, all employees undergo safer recruitment checks, including an enhanced DBS.*

Right to Work:

Applicants must be authorised to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.*

Closing date: 9th November

Interview date: 20th November


For further information or an informal chat about the role, please contact

staff.recruitment@dncolleges.ac.uk

.


North Lindsey College has been a key training provider in Scunthorpe for over 60 years, helping thousands of people throughout the years to go on to achieve their dreams.


We offer post-16 study programmes, apprenticeships, traineeships, part-time short courses and Higher Education programmes.


Across all of our provision we work closely with employers across every sector in this region and further afield, to help you gain the skills you need to progress into your chosen career.