Helpdesk Administrator

Welwyn Garden City, ENG, GB, United Kingdom

Job Description

About us:



We are an established family run commercial drainage company, offering reactive and scheduled maintenance services to large restaurant, hotel and supermarket chains.

With over 30 years in the industry, we pride ourselves on delivering fast, reliable, and professional solutions to commercial clients across the UK.

Due to ongoing growth, we are looking for a skilled and motivated

Administrator

to join our dynamic team.

Duties:



Manage incoming calls with professionalism and excellent phone etiquette. Perform data entry tasks accurately and efficiently, ensuring all information is up to date. Provide clerical support to team members as needed. Communicate to clients and engineers daily regarding updates on jobs and timelines.

Skills:



Strong phone etiquette with the ability to communicate effectively with clients and colleagues Proficient in using computer systems and software applications relevant to administrative tasks Excellent typing skills with a focus on accuracy Highly organised Manage multiple tasks simultaneously Experience in clerical and administrative roles is preferred Knowledge of CRM systems would be preferred but not essential

What we are offering

:

Progression 28 days holiday including bank holidays Pension Training and development Supportive inclusive culture Company events
If you are a proactive individual who thrives in a dynamic office environment and possesses the skills outlined above, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: 23,000.00-28,000.00 per year

Benefits:

Company events Company pension Free parking Health & wellbeing programme On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD4079102
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Welwyn Garden City, ENG, GB, United Kingdom
  • Education
    Not mentioned