Job Description

Help Desk Assistant

Full Time 40 Hours Per Week - Including Weekends

We are currently looking for Help Desk Assistant to work in our customer focused fast paced Garden Centre. The successful candidate will be highly motivated, have excellent people skills and take pride in managing the Centre in the Centre Managers absence.

This is a very hands-on role and as such you will need to be proactive, highly motivated, organised and have good communication skills. You will be working as part of a team in a fast-paced environment.

Duties include:

Being responsible for banking and cashing up. Opening and closing the Garden Centre where required Providing high standards of customer service and ensuring customers always leave happy. Taking charge of general admin and keeping paperwork up to date. Overseeing the Centres Social Media Any other tasks required in the Garden Centre

Knowledge and Skills:

Good attention to detail Good communicator and strong customer service skills Computer literate with good administration skills along with knowledge of using Social Media Ability to prioritise workload Flexible and trustworthy Must be flexible in terms of hours and days worked.

What we offer:

Staff Discount at our Garden Centres and Restaurant Staff Discount at Woodthorpe Leisure Park Training and Development within the Company Free Car Parking
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team we want to hear from you.

To apply:

Please send your CV and cover letter to:

Ricky Nock, Centre Manager

Applications close - Monday 15th December 2025

Due to the high volume of applications, we will only contact you if your application is successful.

Job Types: Full-time, Permanent

Work Location: In person