Helpdesk Operative
Job Description
GD Environmental Services Ltd are a specialist waste management company with over 30 years' experience in the industry. Operating from our HQ in Newport, South Wales, our focus is on provision of a reliable and sustainable service for our customers. Our main business activities are based around the identification, collection, classification, processing and disposal of waste. Our service offering includes:
Skip & Tipper Hire
Commercial Wheelie Bin Hire
Hazardous waste collection
Waste Disposal & Recycling (including hazardous and non-hazardous waste transfer stations)
Scrap Metal Recycling
End-of-life Vehicle Processing
CCTV Drain Surveys and Jetting
Gully & Interceptor Cleansing
Cesspit/ Septic Tank Emptying & Cleansing
All aspects of commercial property maintenance across Wales and the southwest
GD is part of a group of family-owned companies. Our group is so varied in its service offering that it provides experience for its staff unlike any other organisation. Our growth is testament to the dedication and passion of our team, working together to drive success and opportunity.
:
Are you passionate about helping others and providing exceptional service? Join our dynamic team as a Helpdesk Operator! We are looking for enthusiastic individuals who thrive in a fast-paced environment and love to solve problems.
Key Responsibilities:
Respond to customer inquiries via phone and email. Provide accurate information and solutions to customer issues. Maintain a positive and professional attitude at all times. Collaborate with team members to enhance customer satisfaction.
Requirements:
Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Previous customer service experience is a plus. Ability to work flexible hours, including evenings and weekends.
Salary/ Benefits/ Other Information
40 hours - Monday to Friday (working pattern to be agreed with line manager) Although must be flexible and willing to work on a weekend if required and with notice.
26,500 - 27,500 (dependant on experience)
23 days holiday (plus BH's)
Parking on site
Social events such as office Christmas party and ad-hoc get togethers.
GD is committed to the personal and professional development of its staff. As a valued member of our team, you will receive full training, good rates of pay and long-term career prospects.
Job Types: Full-time, Permanent
Pay: 26,500.00-27,500.00 per year
Benefits:
Free parking Health & wellbeing programme On-site gym On-site parking
Work Location: In person
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3937761
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusFull Time
-
Job LocationNewport, WLS, GB, United Kingdom
-
EducationNot mentioned