Summit Platforms is a national provider of powered access and telescopic handler hire, as well as machine sales, contract hire and associated training. We are dedicated to providing the latest in modern equipment accompanied with the highest levels of customer service.
Summit Platforms has grown rapidly since it was founded in 2014 and now operates one of the largest and youngest hire fleets in the UK. Every Summit Platforms depot has a locally based hire desk team to look after customer requirements using their extensive knowledge of the industry and the local area they serve.
Role Description
We are seeking a full-time Hire Controller to work on-site at our Leicester depot. As a Hire Controller, you will play a vital role in ensuring the smooth and efficient operation of our equipment hire services. Day-to-day tasks include managing your workflow on the hire desk, processing orders, preparing quotations, and liaising with customers to provide the highest level of service through phone calls and emails.
Qualifications
Excellent verbal and written communication skills
Organized and able to work in a fast-paced team environment
Strong attention to detail
Customer service experience preferred
Willingness to learn about products and services offered by Summit Platforms
Previous experience is preferred but not essential as training will be provided.
Job Type: Full-time
Additional pay:
Bonus scheme
Benefits:
Company pension
Health & wellbeing programme
Life insurance
Store discount
Schedule:
Monday to Friday
Work Location: In person
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