Job Description

Are you ready to take your career to the next level? We're on the lookout for someone on our hiredesk to support the operations and join our vibrant team in Dunmow, Essex!

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Manage incoming calls and emails in a professional and timely manner dealing with inquiries, quotations and queries.

Support scheduling and dispatching of equipment to ensure timely delivery and collections.

Maintain accurate records of hires, returns, and inventory levels.

Develop and maintain strong relationships with customers, suppliers and colleagues alike.

Collaborate with the operations team to ensure all equipment is well-maintained and ready for hire.

Support in month end process including Customer Invoices and statements.

Support in P/O Processing including supplier Invoices and statements.

Support in general office duties

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Some office experience, preferably in a plant hire/hire desk role but not essential

Some experience with a hire system e.g insphire/syrinx would be helpful

Strong organizational and multitasking skills.

Excellent communication skills, both verbal and written.

Proficient in using computer systems e.g word and excel

A proactive approach to problem-solving, customer relations and a can do attitude

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Competitive salary and benefits package

A supportive and friendly working environment.

Opportunities for further development, training and career growth for the right individual

If you are passionate about providing excellent service and are eager to contribute to our team, we want to hear from you!

To apply, please send your CV to reece@winchhire.com.

Job Type: Full-time

Pay: 29,000.00-35,000.00 per year

Work Location: In person