Job Description

Make a Measurable Difference in People's Lives

Action Housing and Support is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, volunteers, and agency workers to share this commitment.

At Action Housing and Support, we're passionate about creating opportunities for people facing homelessness, disadvantage, and complex challenges. We're proud to be a trauma-informed organisation that puts people at the heart of everything we do -- and right now, we're looking for a compassionate, resilient and proactive individual to join our HiRO (High Risk Offenders) Sustainable Tenancy Project as a Support Worker.

About the Role

This isn't just a job -- it's an opportunity to help some of the most marginalised individuals in our communities take meaningful steps toward rehabilitation, safety, and independence.

Based across Derby and Derbyshire, you'll support adults with a history of offending behaviours, including those managed under RSO (Registered Sex Offender) and VIO (Violent and Intimidating Offender) frameworks. Many clients are also dealing with issues such as mental ill health, substance misuse, and homelessness.

You'll manage a caseload of individuals living in supported housing, helping them build the skills, confidence, and routines they need to maintain tenancies and reintegrate safely into the wider community. Your work will focus on:

Encouraging positive, long-term behavioural change Supporting people to develop independent living skills Reducing reoffending and promoting community safety Keeping detailed, accurate records that demonstrate impact

Why this role matters

The HiRO Project supports 40 individuals, including "ring-fenced" bedspaces for female clients who may be both victims and offenders, and others at high risk of reoffending. Many are managed under MAPPA or IOM frameworks and present with complex support needs. You'll play a vital role in reducing harm, strengthening multi-agency partnerships, and helping people build a future with dignity and stability.

Who we're looking for

We're seeking someone who:

Believes in second chances Can build trust and set boundaries with individuals who may have experienced trauma or institutionalisation Understands how to work within multi-agency frameworks (e.g. MAPPA, IOM, MARAC) Is emotionally resilient, highly observant, and confident managing risk Can complete clear, concise, and timely case notes

The essentials

This role requires:

Experience supporting individuals with high or complex risk profiles (e.g. offending history, mental health, addiction) Strong working knowledge of safeguarding and risk management frameworks A full, clean driving licence, valid MOT and business insurance Willingness to work Monday-Friday up to 7pm on a rota basis An Enhanced DBS check and NPPV Level 3 clearance

Why join Action?

Work for a values-led organisation with a strong reputation for inclusion and integrity Be part of a supportive, skilled and trauma-informed team Receive ongoing training and reflective practice Know that your work is making a real and measurable difference 24,055 - 28,055 Annual Salary Casual Dress Access to the Company Shop EAP, 24/7 On the phone counselling + up to six face to face sessions Access to Blue light discount Access to Charity Workers Discount Early Finish on Fridays (Late start if on shift until 7pm) Paid Break
If you're ready to use your skills to help rebuild lives, reduce harm and champion safer communities, we'd love to hear from you.

Join us -- and be part of the change.

Job Types: Full-time, Permanent

Pay: 24,055.00-28,055.00 per year

Benefits:

Casual dress Free parking On-site parking
Shift:

Day shift
Work days:

Monday to Friday
Application question(s):

Can you tell us about your experience working with clients who have multiple complex needs? What were the biggest challenges you overcame? Are you aware this role is subject to an NPPV Level 3 check - These checks may look in to your personal background as well as that of your immediate family and will include financial background checks You are supporting a client you feel may be breaching licence conditions, what action do you take? What are three important skills you feel are important to be successful in this role? Please give an example of how you demonstrate these skills
Licence/Certification:

Driving Licence and Business Insurance (required)
Work authorisation:

United Kingdom (required)
Work Location: In person