Job Description

About Us:

Sporty Stars is an award-winning provider of children's activities, delivering unforgettable holiday camps, school activity days, and parties across the region. With Ofsted registration and a strong reputation for quality, we are proud to offer safe, exciting, and inclusive environments where children thrive.

Your Role:

As Operations Manager, you'll play a key role in the growth and delivery of our seasonal holiday camps. You will be responsible for the day-to-day operational planning and strategic oversight of all our locations. Your role will include:

Key Responsibilities:

Staff Recruitment & Onboarding:

Sourcing, interviewing, hiring, and onboarding high-quality seasonal staff.

Training & Development:

Designing and delivering engaging staff training sessions (including safeguarding, health and safety, and behaviour management).

Safeguarding & Compliance:

Acting as the Designated Safeguarding Lead for the camps, ensuring policies and procedures are rigorously followed.

Programme Planning:

Creating engaging and well-structured timetables tailored to each venue and age group.

Venue Management:

Coordinating venue logistics and acting as the main point of contact for host schools/centres.

Operations Oversight:

Ensuring smooth day-to-day running of camps, including compliance, safety, and communication protocols.

Quality Assurance:

Conducting site visits, monitoring staff performance, and implementing improvements.

Parent Communication:

Supporting queries, feedback, and ensuring high levels of customer satisfaction.

Resource Management:

Overseeing equipment, uniform, and stock allocation across sites.

Incident Response:

Managing escalations and supporting camp managers in high-pressure situations.
What We're Looking For:

Proven experience in a leadership or operations role within childcare, education, or activity-based settings. Excellent organisational skills and ability to manage multiple locations at once. Strong understanding of safeguarding and compliance (DSL qualification desirable). A natural people-person with great leadership, communication, and motivational skills. Ability to remain calm under pressure and make quick, confident decisions. Full UK driving licence and willingness to travel across sites.
Desirable:

First Aid qualification Degree in Sports Management, Education, Childcare or related field Experience managing Ofsted-registered settings

Why Work With Us?

Join a fun, ambitious, and growing company Make a genuine difference to children's experiences Opportunities for career progression and additional training Flexible working outside peak holiday periods Supportive, forward-thinking leadership team
Job Type: Full-time

Pay: 28,000.00-30,000.00 per year

Additional pay:

Performance bonus
Benefits:

Childcare Cycle to work scheme Employee discount
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Holiday Camp Ops Manager