Job Description

Are you ready for your next role as a Home Quality Assessor, making a real difference to homes in Norfolk?

We are looking for two new

Home Quality Assessors

to join our team at Freebridge Community Housing. In this vital role, you'll help ensure our homes and communal spaces meet the highest standards by carrying out detailed property condition surveys and assessments. Your work will directly contribute to the safety, comfort, and wellbeing of our residents.

About Freebridge Community Housing:

Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change.

What you'll be doing:

Conduct a programme of property condition surveys, including Housing, Health, Safety Rating System (HHSRS) assessments. Complete detailed condition reports with recommendations for improvements and defect resolution. Deliver a high-performing, customer-centric service. Assist in compiling detailed property survey programmes and undertake scheduled surveys to capture up-to-date stock information and HHSRS data. Identify defects during the survey that breach statutory and/or regulatory requirements and recommend remedial actions. Ensure defect work identified during surveys is communicated to the relevant teams for action. Undertake Energy Performance Certificate assessments as requested. Monitor and ensure completion of all referred defect resolution work within required timeframes. Maintain accurate data relating to property surveys and assessments in the Asset database. Provide technical advice and recommendations as needed. Assist in the development of systems to enhance asset data and reporting, and in the establishment of processes to monitor data quality and risk.

What we're looking for:

Experience in conducting onsite stock condition data surveys and HHSRS assessment programmes. Demonstrable in-depth knowledge of building construction and regulations. Skilled in the gathering, analysis, and interpretation of technical data. Excellent relationship-building skills with colleagues, residents, and other stakeholders. Ability to prioritise conflicting demands under pressure. Good written and verbal communication skills. HND in Building Surveying or equivalent. Membership in RICS, CIOB, or equivalent. HHSRS qualification or working towards EPC (Energy Performance Certificate) or working towards (desirable) Full UK driving license and use of a vehicle insured for business use.
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What's in it for you?

At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more:

Generous Holiday Leave:

Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service.

Exclusive Employee Discounts:

Access amazing deals through our Reward Gateway.

Comprehensive Leave Policies:

Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave.

Health and Wellbeing Support:

Access physio and counselling services, along with an employee assistance programme.

Charitable Leave:

One day per year to volunteer for a cause you care about.

Discounted Gym Membership:

Stay fit with discounted membership at Alive Leisure.

Work-life Balance:

Enjoy an early finish on a Friday to kick-start your weekend!

Pension Scheme:

A company contributory pension scheme with generous employer contributions

Diversity & Inclusion

Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best.

As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset.

Closing date: Friday 8th August

Apply now to join our team and make a difference to lives across West and North Norfolk.

Job Types: Full-time, Permanent

Pay: 39,438.00 per year

Benefits:

Company pension Employee discount Enhanced maternity leave Gym membership Health & wellbeing programme Paid volunteer time
Schedule:

Day shift Monday to Friday
Work Location: On the road

Reference ID: RPO03544