Job Description

Hospice Receptionist

Part Time 20.5 hours per week, permanent

24,475 per year pro rata (actual salary 13,379)

Working pattern

Wednesdays 12.30-5pm

Thursday 8-5pm (1hr lunch)

Friday 8-5pm (1hr lunch)

St Catherine's Hospice

St Catherine's Hospice seeks a compassionate, organised and forward-thinking individual to work on the hospice reception desk. The Receptionist is the first point of call for anyone visiting, or telephoning the Hospice and they should be made to feel welcome at all times.

Candidates must:

Have previous experience of reception work and dealing with people face to face Excellent customer service skills Calm and confident telephone manner Ability to empathise with patients, relatives and visitors Be self-motivated with a pro-active approach Experience of taking payments and knowledge of Gift Aid Experience of working with volunteers
St Catherine's Hospice is highly rated by the people who work here. The 2021 independent St Catherine's staff survey found 96% of respondents enjoy the work they do and working with colleagues, and 94% are proud to work here.

Other benefits include:

Ample, free parking in the beautiful grounds of St Catherine's Park when based at the hospice Access to training and development opportunities Generous annual leave entitlement of 36 days per year (inclusive of Bank Holidays) An additional wellbeing day to be taken on your birthday or nearest working day Access to a competitive pension scheme Eligible to apply for a blue light card which offers a host of discounts Access to an employee assistance programme with free confidential counselling
For an informal discussion please contact Janet Lawton on 01772 629171

To apply for this opportunity, please submit your CV and covering letter as to why you should be considered for this position to peopleteam@stcatherines.co.uk

The closing date for this position is: Friday 27th June 2025

This position is subject to a DBS check.

All candidates must be able to demonstrate they are eligible to work in the UK.

If you have not heard within 2 weeks of the closing date then on this occasion your application has not been successful but we thank you for your interest in working at St Catherine's Hospice.

If you have not heard within 2 weeks of the closing date then on this occasion your application has not been successful but we thank you for your interest in working at St Catherine's Hospice.

This position is subject to a DBS check. All candidates must be able to demonstrate they are eligible to work in the UK.

Job Types: Part-time, Permanent

Pay: 13,379.00 per year

Expected hours: 20.5 per week

Benefits:

Company pension Employee discount Free parking Life insurance Sick pay
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 27/06/2025