Job Description

Job Overview

Join the vibrant team at Somerset Cricket Club as a Hospitality Staff member, where you will play a vital role in delivering exceptional guest experiences. There are 3 positions available:

Front of house Kitchen Porters (must have experience) Bar staff (must have worked in a pub)
Due to the nature of this role being through a freelance platform (Temper) we cannot accept student visas

You must be 18+

Duties

Provide outstanding customer service to all guests, ensuring their needs are met promptly and efficiently. Assist in the setup and breakdown of catering events, including arranging tables, chairs, and decorations as required. Support culinary staff with food preparation tasks, adhering to food safety standards and regulations. Serve food and beverages to guests during events and matches, ensuring a high standard of presentation and service. Maintain cleanliness and organisation of work areas, including dining spaces and kitchens. Collaborate with team members to ensure smooth operations during busy periods. Handle guest inquiries and complaints with professionalism, striving for positive resolutions.

Experience

Previous experience in hospitality or guest services is essential. Familiarity with catering operations or culinary practices is advantageous. Knowledge of food safety standards is beneficial for maintaining a safe working environment. Experience in bartending or serving in restaurants or hotels will be considered an asset. Strong communication skills and the ability to work well within a team are essential for success in this role.
If you are eager to contribute to a lively atmosphere at Somerset Cricket Club while enhancing your skills in hospitality, we encourage you to apply for this exciting opportunity!

Job Types: Part-time, Freelance, Zero hours contract

Pay: 12.50-15.00 per hour

Expected hours: 10 - 70 per week

Benefits:

Flexitime
Schedule:

Day shift Monday to Friday Weekend availability
Application question(s):

Which of the 3 roles do you have the most experience in?
Work Location: In person