Job Description

Hostel Manager

YHA Castleton Losehill Hall

Permanent, fixed contract

Full time, 42.5 hours per week

41,127 - 52,713 per annum (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality management? YHA Castleton Losehill Hall are looking for a Hostel Manager to lead their team!


Nestled in the heart of the stunning Peak District, YHA Castleton Losehill Hall is a flagship hostel set in acres of beautiful grounds. As one of the largest activity hostels in the YHA network, it's a vibrant and welcoming base for walkers, families, individuals, and school groups. The site features 156 beds spread across two buildings, with additional camping in the scenic grounds, and offers a wide range of outdoor activities. With its mix of adventure, hospitality, and breathtaking surroundings, YHA Castleton Losehill Hall is the perfect place to be part of a team that helps guests make unforgettable memories.


As a Hostel Manager you'll be responsible for the day-to-day management of your hostel. You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

10 nights free hostel stays per year for you and up to 3 friends or family Access to YHA's staff discount and cash back portal Free YHA Membership each year Access to support via our Employee Assistance Program

There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.

What will you be doing as a Hostel Manager?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

Achievement of targets across all aspects of the hostel operation including food and beverage. You will be accountable for maximising as well as controlling expenditure. Managing a team of employees and volunteers. Contributing to the team effort in the day-to-day operation of the hostel, undertaking any tasks required, e.g. housekeeping, reception, food and beverage duties.

What Skills and Experience do you need to be a Hostel Manager?

Our Hostel Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests.


To provide this service we are looking for candidates who have:

Proven experience of working within the hospitality industry - hotels, cafes, hostels Experience of people management - recruitment, induction, development, conducting reviews and managing performance Excellent customer service skills - experience of handling difficult situations Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties Food safety level 2 and APLH level 2 qualifications (desirable) Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel Experience of managing P&Ls (profit and loss) and budgets - cash handling, managing a budget Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it

For more information about the role and the skills and experience required, please refer to the job description.


At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.


If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. If you need any assistance, please email jobs@yha.org.uk


Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTE

All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.