Hot Tub Stores UK is a fast-growing hot tub retailer specialising in premium products, professional installations, and reliable aftercare. Our service operation is run from our
Newport warehouse
, supporting customers across South Wales and the South West.
We're looking for a dependable and skilled
Service Engineer
to join our growing service team.
The Role
Based out of our
Newport warehouse
, you'll attend customer sites to carry out servicing, diagnostics, repairs, and occasional installations of hot tubs. This is a hands-on, customer-facing role requiring good technical knowledge and a professional approach.
You'll be supported by a structured scheduling system with proper job preparation and parts supplied wherever possible.
Key Responsibilities
Diagnose and repair electrical, plumbing, and mechanical faults
Carry out scheduled servicing and maintenance visits
Assist with hot tub installations when required
Complete job reports, photos, and notes accurately
Maintain company van, tools, and stock
Deliver a professional, friendly customer experience
Sell Service Plans and accessories whilst on site
What We're Looking For
Essential:
Experience in hot tub servicing, plumbing, electrical work, pool maintenance, or similar
Strong fault-finding skills
Full UK driving licence
Reliable, professional, and customer-focused
Desirable:
Hot tub or spa-specific experience
Electrical or plumbing qualifications
What We Offer
Competitive salary - Commission Available
Company van, fuel card, tools & uniform
Newport-based warehouse support
Organised workload and realistic scheduling
Opportunity to grow with the business
Industry Standard training
How to Apply
Please send your CV and a short cover note.
Job Type: Full-time
Pay: 27,000.00-30,000.00 per year
Work Location: In person
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