Job Description

Are you someone with great attention to detail and enjoys supporting people with administrative tasks? Then look no further! We are in search of hotel administrator to join our team.


No two days will be the same as you will be closely supporting the hotel leadership team with the day to day admin tasks and our employee journey.


It will include managing our team member records, supporting with onboarding, reporting on training compliance and helping to drive employee engagement. You'll also be invovled in responding to guest queries and questions relating to upcoming stays.


You will already have experience working within a administration role - excellent organisation, communication, and problem-solving skills are key attributes of a successful candidate. Hospitality experience is preferred but not essential.


If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand training - you can view the most popular courses on our career's pages.

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250.

Caring for your health and wellbeing, both in and outside of work

A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month.

Supporting your hospitality career growth

Fully funded apprenticeship programmes. Internal development programmes, designed to support you as you grow within your role. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.


Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.