A well-maintained hotel has a direct positive impact on guest satisfaction. Therefore citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.
As a hotel maintenance engineer, you are responsible for the complete day-to-day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office.
Key Responsibilities
Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
Inform the hotel team with rooms can and cannot be sold
Support the hotel team with technical tasks throughout the hotel
On-call in case of emergencies
Manage and coordinate 3rd party subcontractors in terms of preventative maintenance
Be the first point of contact in case of any issues with the building installations
Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
Keep everybody informed by updating the status to the hotel team and the in the supporting software
Qualifications / skills
A skilled, all-round technical assistant with basic knowledge of electrical, mechanical and plumbing systems
Able to work independently
Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
Good level in communicating and writing in English
Eager to learn and develop yourself
No 9 to 5 mentality, interesting challenges always happen at unexpected times
Proactive and enthusiastic
Happy to work in a team, side by side with the hotel staff and citizenM's Support Office
Passionate about the things you're doing.
What's in it for you?
citizenM experience nights for you (and friends and family)
Personal and professional development opportunities and programs
Latest tech devices and all the tools you need to be successful in your role
Flexible public holidays
Employee assistance program
Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
About citizenM
citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world's fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional... and neither are our support offices. We're open-minded, with kind hearts and global minds.
We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability. We're also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals. If you require accommodations, please add a note in your application and we will work together to find the best solution possible.
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